Divya Rawat

Coordinator with 3+ years as first point of contact for a 300-person organization, handling high-volume enquiries, visitor and stakeholder coordination, and calendar and meeting logistics in a fast-paced office. Experienced managing office supplies, vendor relationships, and invoice tracking to Finance, alongside event and meeting setup that kept teams running on schedule. Known for solving problems independently and keeping an office moving during busy periods — built the SOPs and trackers a function relied on when there was no one else to hand issues to.

Senior HR Executive (equivalent to Office & HR Coordinator, North America) at FREED – Kavach Financial Services Pvt. Ltd. (2023-07 – 2025-04)

First point of contact and office operations lead for a 300-person organization

• Served as first point of contact for all incoming enquiries from employees, managers, and external visitors, triaging and resolving requests directly or routing to the right person without delay.
• Coordinated meeting logistics end to end — scheduling, room booking, calendar management, and materials preparation — so meetings and interviews started on time.
• Managed office supplies, vendor relationships, and invoice and expense tracking with the finance team, resolving issues with deliveries and service providers as they arose.
• Planned and executed staff events and gatherings, coordinating catering, venues, and on-site setup from start to finish.
• Built the SOPs, forms, and trackers the office relied on for consistency, solving process gaps independently in a function with no backup support.
• Administered lifecycle documentation and records for 300 employees, maintaining accuracy and confidentiality under time pressure.

Senior HR Executive at Xero Degrees Cafe Pvt. Ltd. (2022-04 – 2023-06)

Front-of-house and operations support in a high-volume hospitality business

• Handled high-volume, fast-paced daily operations — coordinating staff, supplies, and vendor deliveries while managing walk-in and phone enquiries from customers and staff.
• Resolved day-to-day operational issues on the spot, including supply shortages and scheduling conflicts, to keep service running without interruption.
• Coordinated onboarding and scheduling for new hires in a high-turnover environment, managing 5–6 starts per month.

MBA in Human Resources & Operations – Apeejay School of Management (2020 – 2022)

Bachelor of Arts – University of Delhi (2016 – 2019)