Senior Sales Representative at Aventura Marketing (2024-04 – 2025-11)
Sales representative role focused on achieving monthly targets and delivering customer service
- Consistently achieving or surpassed monthly sales targets through proactive prospecting and effective negotiation skills
- Providing service demonstrations and presentations to prospective clients, effectively showcasing the features and benefits of our offerings
- Business to consumer (F2F) approach, where I would have to interact directly to consumer about the product and services
- Delivering exceptional customer service, assisting an average of 50 customers daily, resolving issues promptly, and achieving a 90% customer satisfaction rating
Table Games Dealer at Starlight Casino (2025-04 – 2025-12)
Dealer role managing various table games and customer interactions
- Dealt various table games such as Blackjack, Roulette, Baccarat, and Poker while ensuring compliance with casino rules and regulations
- Calculated payouts quickly and accurately, handling chips and cash transactions
- Provided excellent customer service by creating a friendly, engaging, and professional gaming atmosphere
- Maintained a high level of focus and accuracy in a fast-paced, high-pressure environment
Team Leader at Under Armour (2025-02 – 2025-08)
Leadership role supervising team members and supporting store operations
- Supervise and motivate team members to achieve daily sales and performance goals
- Deliver exceptional customer service by promoting brand values
- Support store management in training, scheduling, and performance feedback
- Monitor inventory levels, visual merchandising, align with company standards
Cook at KFC (2025-04 – 2025-11)
Kitchen role preparing and cooking food items
- Prepared and cooked fried chicken and menu items according to KFC recipes
- Operated kitchen equipment such as fryers, ovens, and grills safely and efficiently
- Followed health, safety, and hygiene regulations at all times
- Worked in a fast-paced environment to meet customer demand during peak hours
- Assisted with food prep, inventory checks, and stock rotation
Customer Service & Price Checker at Real Canadian Super Store (2023-09 – 2024-08)
Customer service role with price checking responsibilities
- Assisted customers in finding products, answering inquiries, and providing excellent service
- Resolved customer complaints, ensuring a positive shopping experience
- Doing Double price check in which I must match the bar code and other file codes
Premium Server & Bartender at Rogers Place Arena (2024-04 – 2024-09)
Food and beverage service role at arena venue
- Mastered an extensive menu and alcoholic drinks, providing recommendations that enhanced the customer experience
- Handled multiple seats efficiently during peak hours, maintaining composure and providing personalized service that stick to the arena high standards
- Coordinated with kitchen staff and management to ensure timely and accurate delivery of orders
Supervisor at Meltwich Food Co. (2024-02 – 2024-06)
Supervisory role managing customer transactions and service
- Process customer purchases accurately using a POS system or cash register
- Handle cash, credit, debit, and gift card transactions securely
- Provide friendly, efficient, and professional customer service
Office Executive at NetMax Technology (2022-01 – 2023-12)
Administrative operations role with 1 year experience as intern and full time employee. Left position to move to Canada for further studies.
- Managed daily administrative operations and coordinated team schedules, travel arrangements and preparing detail reports effectively
- Handled communication, including calls, emails, and client interactions
