Dom

5 years' experience in customer service and 3 years in security. Fluent in English and intermediate in French. Proficient in Microsoft Word and Excel. Typing speed 75+ WPM with record and minute-taking skills. Reliable, self-motivated, organized and calm under pressure. Strong multitasking and leadership abilities. Attentive and people-oriented, with emphasis on problem solving and personal satisfaction. Valid driver's license.

Caregiver (2019-01 – 2025-01)

Security Guard at GardaWorld (2019-01 – 2023-01)

On-Call Replacement Youth Animator at Maison des Jeunes de Sutton (2019-01 – 2022-01)

Customer Service Representative at CIBC Call Center (2016-01 – 2019-01)

• Prix Excellence: Internal CIBC Award for outstanding customer service in a quarter

Customer Service Representative at Costco Wholesale (2014-01 – 2015-01)

• Held the record for receiving most calls in a day at Costco

Bachelor's in Psychology Major / Minor in Woman's Studies – University of Ottawa (2013-01)

DEC in Social Science - Psychology – Champlain College, Lennoxville (2012-01)