Dong Zhang
Freelancer | Part time job
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About
Enrolled students in Douglas College with majoring in Computer Science, enthusiastic in technology and used to have experience in game desgining and e-commerce customer service. Having the skills for Microsoft office (words, excel, ppt), programming C#, Java, VB.
Experience
Customer Service Supervisor with expertise in leading high-performing teams and optimizing customer service workflows, demonstrated by boosting satisfaction scores and achieving top performance recognition. Game Designer with a track record of enhancing gameplay through character design, strategic development, and data analysis, significantly improving player engagement and game balance. Proficient in Microsoft Office 365, C#, Java, VB, and data analysis, bringing a unique blend of technical and analytical skills.
Education
Sept 2024 - present, Douglas College, Computer Studies and Information Systems.
