IT/ Marketing, | Miso Sushi |London, ON | Dec 2021 — Dec 2022
- Contributed maintaining business data including expenditures, profits, and customer information for better management solution.
- Tracked and coordinated all inbound leads from websites, social media, and other online sources.
- Implemented an online order system to efficiently get orders from customers. Results being an increase in sales by 30% generating the business a total of $14,187 monthly income.
- Took responsible for the phasing and management of the marketing performance budget.
- Tracked results post-event/campaign execution and provided reporting to Business Owner.
- Helped business development with planning and execution of recruitment campaigns.
Database Assistant, | Reading plus| In-Cheon, South Korea | June 2022— August 2022
- Contributed to improving quiz-making algorithm by using C# language for better student assessment accuracy.
- Contributed to maintaining the quality control within the organization.
- Effectively assisted in maintaining the company’s website.
- Effectively used MySQL to maintain students’ private information.
- Assisted in updating academy’s data to prevent course material and customer information going stale. We saw a massive decrease in course material and customer information going stale from 7% to 2.7% while assisting team lead.
- Leveraged Slack and Google meets to communicate with Principal/ Instructors
Team Lead Assistant | Applr. |Pan-Gyo, South Korea | May 2021—Nov 2021
- Coordinated with development team, design team and clients to efficiently move the project forward.
- Created software storyboard with using Figma tool to let clients and developers have better understanding of user flow.
- Contributed to writing product documentations including functional specifications and process specifications.
- Assisted in building and managing a team including hiring team members and organizing sprint plans.
- Helped manage and supervise QA team members
- Properly trained QA team members to set them up for success within the organization.
