Dorcas Mulwa

Detail-oriented housekeeper specializing in room sanitation, supply management, and maintenance reporting. Committed to maintaining high cleanliness standards and ensuring guest satisfaction.

Housekeeper at HOLIDAY INN (2026-01 – 2026-07)

• Cleaned and sanitized guest rooms to maintain high cleanliness standards.
• Reported maintenance issues to management for prompt resolution.
• Collaborated with team members to complete daily cleaning tasks efficiently.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Emptied trash receptacles throughout the property.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Maintained and organized cleaning supplies stock.
• Stocked amenities such as soap, shampoo and toilet paper in guest rooms.

Housekeeper at TRAVEL LODGE (2025-03 – 2026-01)

• Cleaned guest rooms to maintain high standards of cleanliness and hygiene.
• Replenished supplies, including toiletries and linens, for guest convenience.
• Reported maintenance issues promptly to ensure guest comfort.
• Assisted with laundry duties, ensuring timely availability of fresh linens.
• Collaborated with team members to streamline daily cleaning operations.
• Organized storage areas for efficient access to cleaning supplies.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Replaced bed linens in guest rooms to ensure comfort and cleanliness. and towels, tidied up rooms.

Custodian at WINGATE BY WYNDHAM (2023-11 – 2025-01)

• Collaborated with staff to uphold hotel hygiene standards daily.
• Conducted regular inspections of facilities to ensure cleanliness was maintained.
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
• Replenished supplies in restrooms and guest areas as needed.
• Operated cleaning equipment and tools for effective sanitation.
• Followed safety protocols to ensure a hazard-free environment.
• Kept building interiors appealing with routine deep cleaning of high-traffic areas.

BACHELOR OF ARTS in OFFICE ADMINISTRATION – Bungoma Institute of Business And Technology (2019-01)

CERTIFICATE in PERSONAL CARE WORKER – St John Ambulance Saint-Jean (2024-01)

COMPUTER PACKAGES & APPLICATION – Prince College Nairobi (2017-01)