Property Manager - Tricon
(2025-12)
- Responsible for maintaining the communities and create a best in class experience and ensure a high level of service at all times.
- Manage and oversee the PDI- pre delivery inspection of the units
- Oversee all apsects of operations including the team management, budgeting and forecasting, reporting, collections, renewals and vendor coordination.
- Built strong relationships through poractive communication, issue resolution, and community engagement initiatives.
- Oversaw property maintenance, inspections repairs and suite turnovers while ensuring compliance with polices and safety procedures
- Motivate the team by coaching, training and iring new staff members
- Work with leasing staff t ensure leasing and marketing goals are being met.
- Perform any other related duties as assigned
Property Manager - Schickedanz Bros Properties
(2023-11 - 2025-06)
- Support and manage a complex of two high residential towers and 22 commercial store fronts with clients like: RBC, CIBC, KFC, Harvey’s, Shoppers and Drug Mart, etc.
- Oversee all administrative and maintenance duties for in-suite, common areas and capital projects.
- Address and answer all calls and emails from residents, commercial clients, contractors and any other inquiry.
- Leading the team by providing ongoing support and guidance with a distinct focus on customer service.
- Monitor quality through regular site visitsand inspections, to ensure adherence to corporate guidelines, policies and procedures.
- Promote a safe and healthy working environment for all site members.
- Provide feedback to the development team on new construction projects.
- Maintain strong communications across all levels in the organization.
- Contribute with insightful feedback to improve strategies and performance across all functional group.
- Onboard new staff members and train up to company standards.
Property Manager - Sterling Karamar Property Management
(2022-06 - 2023-10)
- Monitor the timely rent collection and reconciliation and ensure all relevant procedures are followed.
- Attend legal hearings and procedures.
- Maintain a high level of occupancy and a high level of resident satisfaction.
- Perform detailed building inspections and submit reports when required.
- Answer all calls and emails from residents, prospects and contractors.
- Address complaints, violations and any related issues.
- Prepare and present monthly, quarterly and financial forecasting reports.
- Participate in preparation of the budgets on a timely fashion.
- Enforcing rules of occupancy, inspecting vacant units.
- Overseeing and planning the first turns and standard turns of the unit renovations.
- Contracting snow removal, landscaping, HVAC, etc.
- Regularly overview and make the appropriate recommendations, for the improvement of the properties, oversee major capital projects at all sites.
- Maintain positive relations with all vendors, prepare and provide purchase orders for all approved vendors.
- Onboard new staff members and train up to company’s standards and procedures.
- Promote a safe and healthy working environment for all staff members.
Assistant Property Manager - Rhapsody Property Management Services
(2019-05 - 2022-06)
- Address the concerns of current and prospective residents in a friendly and professional manner.
- Strong knowledge of the RTA
- Help set standards on how other staff members engage prospective and current residents.
- Tours and leases apartments as necessary
- Walk to the building to ensure all operational tasks are met.
- Help with training staff as necessary and models’ effective sales techniques on a daily basis.
- Lead rent collection default notices for past due accounts, issue legal notices and take action if necessary.
- Create and distribute monthly resident newsletters and coordinate monthly events for our residents.
- Help maintain accuracy for resident letters and files.
- Inspect apartments during the move-in and move-outs, walking apartments and community as needed.
- Fill and assist the Property Manager role as needed.
- Perform any other duties as assigned by the Property Manager.
Property Administrator - Akelius Canada Limited
(2017-10 - 2019-04)
- Build and maintain a positive tenant relationship.
- Maintain an organized filing system for tenants and vendors.
- Accountable for rent collection, cheque posting and application of money to tenant accounts.
- Maintain an update security deposit report.
- Prepare overdue payments of accounts and default notices.
- Report weekly on status of account receivables.
- Responsible for reviewing monthly recurring billings.
- Work closely with the leasing Managers, Property Manager and VP
- Update the files and leases, scan them in the system, request apartment contents insurance, scan and execute.
- Schedule move-ins and move-outs.
- Report weekly and monthly to the property manager and asset manager.
- Generate and file N1’s; N4’s; N5’s; N8 and other legal papers as requested.
- Complete AGI upon approval and prepare packages.
- Ensure that proper notice is given in advance occupied suits.
- Understand the Residential and Tenancy Act with respect to landlord rights and obligations, for example when notice of entry is given to request access.
- Prepare required forms and documentation in accordance with the Residential and Tenancy Act related to claims, evictions, rent increases etc.
- Complete all administrative functions relating to property management as specified.
- Other projects and responsibilities as assigned by the asset manager.
Leasing Manager - Akelius Canada Limited
(2017-07 - 2017-10)
- Prepare leasing report on Yardi for availability, pricing, and lettable dates for units.
- Research market rental rate by surveying local rental rates.
- Negotiating Leases, collecting security deposits.
- Schedule for new photography of apartments, property exterior and common areas.
- Promptly respond to inquiries via the phone, text messages and e-mails.
- Qualify strong clients and arrange viewings.
- Provide to clients first class showing.
- Works closely with the branch team members, property manager.
- Follow up and answer any question by providing an excellent customer service.
- Prepare application packages in an organized and thorough manner and submit for approval and processing.
Investment & Retirement Planner Assistant - Banking and Finance Industry
(2016-02 - 2017-07)
- Create a legendary customer service experience in every customer interaction.
- Complete financial transactions such as deposits, bill payments and withdrawals
- Help our clients by offering them investment products so they can meet their retirement goals.
- Provide superior, responsive client contact management through telephone, fax and e-mail requests.
- Knowledge of banking system, familiar with procedures relative to investment documentations and anti-money laundering.
- Ability to develop relationships with service partners, to adhere to operational guidelines and for transactions to be processed.
Leasing Agent/ Site Admin - CAPREIT
(2014-11 - 2016-02)
- Market and rent vacant suites in the building with the intent of maintaining an occupancy rate 100%.
- Conduct apartment tours and move-in/ move-out inspections.
- Provide the first response to the tenants, maintain a positive friendly relationship with them.
- Review and approve applications according to the company standards.
- Prepare weekly and monthly AR reports.
- Responsible for maintaining and creating requisitions on SAP, following up with purchase orders when approved on the system.
- Process all invoices and related reports within SAP as assigned.
- Invoice processing includes matching, coding invoices to comply with budget schedules and verifying batches submitted to regional accounting.
- Maintain an accurate account of prospective residents, proper administration of paperwork.
- Timely collection of account receivables
- Proper administration of all paperwork (scanning, filing, etc)
- Follow-up by phone with every resident that undergoes an apartment tour within 24 hours.
