IT Support Professional with 17+ Years of Experience
Send a job offer directly to this candidate
A competent IT support professional with a proven track record of providing specialist technical and helpdesk support. Extensive experience of working in the front line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within a company.
Over 17 year's professional experience in networking, system administration and IT solutions. Skilled in information systems management, analysis, troubleshooting, testing, documentation, internal control procedures, system and program security, systems analysis, hardware and software installation, applications and program management, technical support, and network administration. Experienced in fostering and developing client relations, providing end user training and innovative technical solutions and conducting equipment demonstrations.
Information Technology Assistant Officer at Quality Control Company Limited (COCOBOD) (2005-01 – Present)
Computer Technician and Network Engineer at Candy Comware (2003-01 – 2005-12)
Computer Hardware Technician at Crinko Computer Technology (1998-01 – 2003-12)
Huawei, Routing and Switching – Regent University College (2020-01 – 2020-12)
BSc (Hons) in Computer Science – Accra Institute of Technology University (2015-01 – 2018-12)
Diploma in Cisco Networking – J-Prompt Professional Institute of Technology (2012-01 – 2013-12)
Diploma in Linux Networking – University of Ghana (Legon) (2009-01 – 2009-12)
Diploma in Networking Engineering – IPMC (2008-01 – 2008-12)
Diploma in Hardware Engineering – Crinko Computer Technology (2000-01 – 2003-12)
