Vice President (July 2023 - Present)
Vietnamese Students Association at Humber College - HumberVSA
- Mainly responsible for managing the association's budget and finances.
- Provide support to the President and assist the leader in the executive team, including decision-making processes, offering insights, and collaborating on the overall vision and direction of HumberVSA.
- Engage with members, encouraging participation in events and activities; create an inclusive and welcoming environment for all HumberVSA members.
Student Clinician - Co-op (January 2024 - April 2024)
Connect Hearing
- Highly motivated and compassionate professional with a genuine passion for the healthcare industry and a strong commitment to delivering exceptional customer service.
- Aspiring to join a reputable healthcare clinic as a customer service representative, I am driven by the desire to positively impact the lives of others through the provision of top-notch patient care and support.
- In-depth understanding of marketing principles and sales techniques to promote hearing health services and products effectively.
- Promote more than 10 hearing aids and services in an informative, persuasive, and respectful manner.
- Skillfully guiding patients through hearing test procedures and policies, providing clear explanations of results, and delivering informed recommendations.
- Performing hearing and related assessments for Humber students, staff, and other clients
Chatime Bubble Tea Store
Barista - Cashier (May 2022 - May 2023)
- Being courteous, attentive, and helpful contributes to a positive customer experience.
- Managing cash register operations, including processing payments, giving correct change, and handling refunds.
- Upselling and recommending products based on customer preferences and needs.
- Be responsible for preparing Chatime's signature bubble tea beverages, ensuring that all ingredients are stocked and maintained in a clean and organized manner.
- Ensuring a safe and hygienic environment for both employees and customers.