Volunteer at Community Food Bank (2023-04 – 2024-06)
- Provided hospitality and support services to community members in a welcoming and respectful manner
- Assisted individuals with a variety of needs, ensuring personalized and responsive service
- Helped coordinate available resources and directed community members to appropriate services
- Maintained a positive, inclusive, and professional atmosphere at all times
- Demonstrated strong interpersonal, communication, and problem-solving skills
- Adapted quickly to changing situations and needs within the community setting
Secretary of the Youth Committee at Liberian Association of Ottawa (2024-06 – Present)
- Developed community-focused initiatives to support and engage the Liberian community in Ottawa
- Organized and coordinated events aimed at fostering unity, cultural pride, and networking opportunities among community members
- Demonstrated leadership and creativity in planning inclusive programs that addressed community needs
Organizer of events at Symphony Orleans (2023-07 – 2023-08)
- Planned and facilitated engaging activities, including beach outings and recreational events, to promote physical and mental well-being
- Held meaningful conversations with participants to encourage memory recall and emotional connection
- Motivated individuals to step outside their comfort zones and try new experiences
- Collaborated closely with coworkers to design and implement daily programs that kept participants active and stimulated
- Fostered a supportive and inclusive environment focused on personal growth and social engagement
Receptionist at I PREP (2023-07 – 2023-08)
- Greeted and assisted students, parents and visitors in a friendly professional matter
- Answered phone calls, emails and general inquiries
- Scheduled appointments and managed the school calendar
- Ensure security procedures for visitors
- Coordinate communication between parents and teachers when needed
Barista at Starbucks (2025-10 – Present)
- Delivered high-quality service in a fast-paced environment, consistently managing high customer volume while maintaining accuracy and professionalism
- Interpreted and executed complex beverage orders with precision, demonstrating attention to detail and procedural compliance
- Resolved customer concerns calmly and diplomatically, exercising conflict resolution and problem-solving skills
- Collaborated effectively within a team to ensure efficient operations during peak periods
- Managed cash handling and point-of-sale transactions with accuracy and accountability
- Maintained strict adherence to company policies, health regulations, and safety standards
- Balanced multiple competing demands under time constraints, strengthening organizational and prioritization abilities
- Fostered positive client relationships through clear communication, active listening, and professionalism
