QA Lead - CorVel Corporation
(2026-01 - 2026-06)
Led end-to-end manual testing (functional, regression, integration, UAT) for healthcare billing systems, including claims processing and payment workflows. Reviewed business requirements and API documentation maintained in Confluence.
- Developed test strategies, test plans, and test cases based on business and technical requirements in an Agile environment
- Performed manual API testing using Postman to validate request/response flows, error handling, and data integrity
- Validated backend data using SQL to ensure accuracy and consistency across integrated systems
- Coordinated UAT cycles with business stakeholders, operations teams, and end users to validate system readiness
- Managed defect lifecycle in JIRA, including logging, triage, prioritization, and tracking through resolution
- Collaborated with development, product, and business teams to clarify requirements, identify risks, and ensure quality deliverables
- Contributed to QA process improvements, test documentation, and reporting to support release readiness
QA Lead, Accounting ERP - HTS - Toronto, Ontario
(2022-11 - 2025-12)
Led and mentored a team of 8 QA analysts and supported QA delivery for financial system releases. Delivered high-stakes releases on time with zero critical defects in production through test strategy ownership, risk assessment, and cross-team coordination.
- Designed and executed test strategies, test plans, and test cases for core financial modules
- Reviewed business requirements and mapped test coverage to functional scenarios, regression scope, and UAT readiness
- Validated financial reporting outputs including Trial Balance, Income Statement, and Balance Sheet
- Performed hardware integration testing for Cheque printers, validating print format, signature placement, approval thresholds, batch print jobs, and error handling for printing failures, including end-to-end Positive Pay validation
- Validated direct payment workflows including EFT, ACH, and Wire processing
- Validated wire payment processing, including ISO 20022 message structure, message fields, submission flow, and response validation
- Verified batch processing completed successfully without errors
- Validated system stability by executing high-volume batch jobs, AP/AR journals, payment workflows, and financial reporting concurrently
- Performed API testing using Postman including request and response validation and error handling
- Performed mobile testing for JotForm integration, validating form submissions, data capture, and API connectivity across iOS and Android devices
- Participated in daily standups and tracked test execution progress using Excel
- Performed functional, regression, integration, and UAT testing
- Collaborated with developers to troubleshoot issues and validate fixes
- Managed defects and led triage discussions using JIRA
- Coordinated UAT cycles and supported release readiness activities
- Mentored junior QA analysts and contributed to QA process improvements
QA Lead, Investment and Treasury Services - CGI / CIBC - Toronto, Ontario
(2019-05 - 2022-10)
Led QA activities across multiple streams within investment and treasury systems.
- Analyzed business requirements and translated them into test scenarios and test cases
- Performed functional, integration, regression, and UAT testing to validate end-to-end workflows
- Collaborated with Product Owners and business stakeholders to clarify requirements and confirm test coverage
- Participated in Agile Scrum ceremonies including daily standups, sprint planning, and retrospectives
- Coordinated testing across teams, offshore resources, and vendors
- Tracked defects in JIRA and facilitated defect triage
- Executed SQL queries to validate backend data
- Supported UAT by guiding business users and tracking execution progress
- Monitored testing progress, risks, and dependencies and reported status
QA Lead, Retail Credit Risk Roadmap - CGI / Scotiabank - Toronto, Ontario
(2017-04 - 2019-05)
- Reviewed business requirements, functional specifications, and Design documents to define test scope and coverage
- Performed functional, integration, SIT, and database validation using SQL
- Validated credit workflows including applications, approvals, and fraud monitoring
- Validated IVR workflows including card type validation and balance inquiries
- Supported UAT with business users
- Led defect triage and tracked issues in HP ALM
- Coordinated with offshore QA teams
- Supported audit, AML, and compliance validation
QA Analyst, Cardinal Business Banking Desktop Upgrade - CGI / Scotiabank - Toronto, Ontario
(2014-01 - 2017-04)
Supported testing for a major desktop banking upgrade on Scotiabank's Cardinal platform.
- Reviewed business requirements, functional specifications, user stories, acceptance criteria, and design documents to define test scope and coverage
- Executed test cases for payments, transfers, transaction history, and user administration workflows
- Used SQL queries to validate UI data against backend records
- Logged defects in HP ALM with clear steps to reproduce
- Performed regression testing before releases
- Verified defect fixes and confirmed expected results
- Supported release activities by performing smoke testing
QA Analyst – Financial Systems & Reporting Project - TCS - Toronto, Ontario
(2013-01 - 2014-01)
Performed functional, regression, and integration testing for financial modules including General Ledger, Accounts Payable, and financial reporting workflows following Waterfall methodology.
- Executed SQL queries against Oracle and SQL Server databases to validate backend data integrity and reconcile transaction logs
- Reviewed business requirements, functional specifications, and design documents to define test scope and coverage
- Designed and executed test cases based on documented requirements and test plans
- Logged and tracked defects in HP ALM, participated in defect triage, and verified fixes
- Collaborated with on‑shore and off‑shore development teams in a structured phase‑based delivery environment
- Supported UAT with business users and validated fixes before production rollout
