Elizabeth Bureau

Graduate with a master's degree in English literature from Université Laval. Perfectly bilingual (English-French) with strong oral and written abilities. Punctual, diligent, hardworking, and resourceful individual with strong interpersonal skills. Seeking a position in customer service, content creation, translation, or a field requiring a high level of organization or research.

Receptionist - Tremblay, Kidd & Associés

(2006-06 - 2006-08)

• Answering the phone
• Welcoming clients
• Document filing

Janitor - Complexe immobilier

(2009-06 - 2009-08)

• Painting and plastering
• Various indoor and outdoor maintenance work

Employee - Subway - St Lambert

(2010-09 - 2010-11)

• Maintaining the restaurant
• Welcoming and serving customers
• Closing the restaurant (alone)

Barista - Starbucks

(2012-09 - 2013-11)

• Maintaining the restaurant
• Welcoming and serving customers
• Opening and closing the restaurant
• Floor management
• Partner training

Receptionist - Club Sportif MAA

(2013-09 - 2014-06)

• Maintaining the club's reception area
• Welcoming and directing sports club members
• Responding to members' needs
• Liaison between members and the various departments of the sports club (sales, accounting, bistro, etc.)
• Registering new members

Shift Supervisor - Starbucks

(2014-09 - 2019-11)

• Maintaining the restaurant
• Welcoming and serving customers
• Opening and closing the restaurant
• Floor management
• Cash management
• Inventory management
• Partner training

Sales Associate - Mondou

(2019-09 - 2020-02)

• Floor management
• Cash management
• Inventory management
• Welcoming and assisting customers in their search

Receptionist and Translation Assistant - DS Avocats Québec

(2021-01 - 2022-05)

Departure due solely to a scheduling conflict with university

• Maintaining the reception area and conference rooms
• Welcoming and directing clients
• Managing appointments, reservations, and all other needs of the firm's lawyers, notaries, and tax specialists
• Contract translation for Maître Cindy Ho from the Montreal office

Assistant Manager - Pitou Minou & Compagnons de Sainte Foy

(2022-04 - 2025-08)

• Store maintenance
• Welcoming and serving customers
• Cash management
• Inventory management
• Employee & schedule management
• Employee training

Teaching Assistant for ANG-1000 'Short Fiction' (BEALS & BELA) - Université Laval

(2023-09 - 2023-11)

• Leading discussion groups with students
• Meeting with and supporting students who need assistance
• Tutoring
• Grading exams and essays

Service Coordinator - Winners

(2025-06)

• Managing the three service areas, namely the cash registers, fitting rooms, and jewelry department
• Cash management
• Markdown management
• Employee training
• Coordinating service and floor employees throughout the day (breaks, staff reallocation)
• Leading the 'Joie de Vivre' committee

High School Diploma - Sacred Heart School of Montreal (2006 - 2011)

College Diploma - Collège Dawson (2011 - 2014)

Bachelor's Degree - Law - Université Laval (2014 - 2015)

Bachelor's Degree in Teaching English as a Second Language (BEALS) - Teaching English as a Second Language - Université Laval (2016 - 2019)

Bachelor's Degree in Linguistics and English Literature (BELA) - Linguistics and English Literature - Université Laval (2020 - 2022)

Master's Degree - English Literature - Université Laval (2022 - 2026)