Supply Chain Product Manager at Yonghui Freshfood Supply Chain Co. (2025-08 – Present)
Independently led the product strategy, design, and implementation of key B2B supply chain modules, including the Order Management Platform, CRM, Customer Mini-Program, AI-powered solutions, and external platform integrations.
- AI-Powered Product SKU Matching Transitioned product code matching from a fully manual process to an AI-assisted workflow with human-in-the-loop validation, reducing repetitive manual work and matching errors while improving order data accuracy and reducing pricing and fulfillment risks.
- Proactive Risk Control Designed configurable order quantity and value thresholds based on historical order data and established an intelligent order review queue to automatically identify and intercept abnormal orders before fulfillment.
- Exception Workflow Standardization Developed standardized workflows for out-of-stock items, shelf-life compliance issues, product substitutions, delivery rescheduling, and contingency procurement, coordinating with warehousing and supply chain teams to ensure closed-loop exception resolution.
- Platform Architecture Upgrade Designed a parent-child order structure and configurable order-splitting capabilities to support automatic order segmentation by product category and temperature zone, accommodating differentiated delivery and fulfillment requirements while maintaining compatibility with downstream TMS and reconciliation systems.
Manufacturing Test Engineer at Semtech (formerly Sierra Wireless) (2022-09 – 2023-09)
Assisted the Product Manager in coordinating the preparation and delivery of 300+ module samples for internal testing and customer evaluation, ensuring 100% on-time delivery while maintaining high standards of quality throughout the testing process.
- Facilitated cross-department collaboration by working with engineering, manufacturing, and logistics teams to streamline the sample preparation process, improving coordination efficiency by 15% and reducing evaluation turnaround times.
- Busylight App Developed and implemented a production-level software tool that seamlessly integrated into factory operations, reducing idle time by 15% and increasing throughput in factories in Vietnam and Mexico.
- Cpk Report Tracker Designed and developed a high-performance tool to automate CPK report tracking and analysis, driving data-driven improvements in manufacturing quality and efficiency.