Emilie Percheron

Dynamic and detail-oriented HR leader with extensive experience in team management, recruitment, pre-employment operations, continuous improvement, and HR platform management. Recognized for efficiency, strong organizational skills, and the ability to thrive in high-volume environments with tight deadlines.

Parental leave and volunteer work - Montréal, Canada

(2025-07 - 2026-06)

• Accompanying class trips and helping manage the library.

HRIS Analyst - OLYMEL - Boucherville, Canada

(2024-10 - 2025-06)

• Organized and documented client requirements during system implementation.
• Analyzed business requirements and collective agreements to configure the system.
• Tested configurations to ensure system functionality and quality.
• Trained users on the new system and supported them throughout deployment.

Senior Manager, HR Pre-Employment & HRSD Product Owner - COFOMO - Montréal, Canada

(2020-09 - 2024-10)

• Managed and coordinated the team’s daily activities.
• Led team follow-up meetings and reviewed case progress.
• Served as HRSD Product Owner, leading platform enhancements, identifying business needs, and overseeing implementation and continuous improvement phases.
• Collaborated with internal departments to resolve issues and managed requests through to completion.
• Acted as the subject matter expert for onboarding, background checks, and pre-employment processes.
• Managed exception requests and secured required approvals from the appropriate authorities.
• Coached advisors to strengthen their autonomy and proficiency with the HRSD platform.
• Monitored team statistics, key performance indicators, and operational results.
• Contributed to strategic projects and led implementation across the relevant teams.
• Escalated issues requiring specialized intervention and coordinated appropriate follow-up.

Human Resources Recruiter - TECHNIGLOBE - Montréal, Canada

(2019-07 - 2020-09)

• Assessed specialized skills and qualifications to screen candidates for information technology positions.
• Conducted telephone interviews and evaluated candidate fit against position requirements.
• Conducted structured interviews using a range of assessment methods, including behavioural questions and technical evaluations.
• Managed end-to-end follow-up on candidate files.
• Performed various human resources administrative duties.

Human Resources Recruiter - VOXDATA - Montréal, Canada

(2016-11 - 2018-08)

• Reviewed résumés and assessed candidates’ skills and qualifications for customer service positions.
• Conducted telephone screenings and evaluated candidate competencies.
• Conducted structured and behavioural interviews.
• Managed the administrative follow-up of recruitment files.
• Supported a range of human resources administrative activities.

Team Leader, Corporate Sales Accounts - AVIS BUDGET GROUP - Barcelona, Spain

(2010-04 - 2016-05)

• Participated in recruiting and selecting team members.
• Supervised performance and monitored individual and team results.
• Managed communications and responded to corporate client inquiries.
• Prepared and analyzed reports on revenue and commercial team results.
• Engaged, motivated, and coached the team to achieve sales targets.
• Coordinated the team’s daily activities.

Chef de Rang / Senior Waitstaff - CHENEYWALK BRASSERIE - London, United Kingdom

(2007-10 - 2008-10)

• Provided food, wine, and beverage service.
• Welcomed guests and provided menu recommendations.
• Took and managed reservations.
• Maintained service quality and guest satisfaction.

Hostess & Chef de Rang / Senior Waitstaff - JULES FRENCH BISTRO - Vancouver, Canada

(2007-04 - 2007-08)

• Welcomed guests and managed reservations.
• Provided food, wine, and beverage service.
• Maintained service quality and guest satisfaction.

Cashier - CYPRESS MOUNTAIN - Vancouver, Canada

(2006-10 - 2007-04)

• Welcomed customers.
• Processed transactions and payments.
• Delivered efficient and courteous customer service.

Hostess - CROWNE PLAZA QUILON RESTAURANT - London, United Kingdom

(2005-10 - 2006-06)

• Welcomed guests.
• Coordinated guest arrivals and departures.
• Managed reservations and coordinated with restaurant teams.

Cosmetics and Fragrance Laboratory Technician - IFF — International Flavors & Fragrances - Bois-Colombes, France

(2002-09 - 2003-08)

• Prepared raw materials in accordance with established procedures.
• Completed required mixing and measuring activities.
• Prepared formulations for testing and fragrance development.
• Followed laboratory quality and safety procedures.

BTS in Cosmetics (Advanced Technician Diploma) - Cosmetics - ÉLYSÉE MARBEUF (2003 - 2005)

Diploma in Cosmetic, Flavour, and Fragrance Preparation - Cosmetic, Flavour, and Fragrance Preparation - ISIPCA (2002 - 2003)

Science Baccalaureate (French Secondary School Diploma) - Science - LYCÉE JEAN-BAPTISTE POQUELIN (2000 - 2003)