Client Relations/ Collections Specialist - Oppono Lending Company - Markham, ON
(2018-08)
- Responsibilities include: answering phone and email inquiries, arranging payment plans, collections documentation, outbound client retention calls, managing spreadsheets with arrears data and tracking outstanding payments and recording received payments with strong knowledge and training in The Mortgage Office (TMO) Software, and Saleforce. Various additional duties, including cross-training in reception, mortgage renewals, power of sale proceedings and discharging / mortgage payouts.
Orthodontic Receptionist and Treatment Co-ordinator - Liberty Orthodontic Centre - Markham, ON
(2017-08 - 2018-06)
Maternity Leave Position
- Responsibilities include: greeting patients, booking and preparing consultation appointments, managing the financials of patients treatment through spreadsheet and Novologik software, following up with insurance companies regarding claims and coverage. General clerical/administrative duties.
Front Desk Receptionist - Van Horne Dental - Toronto, ON
(2015-06 - 2017-08)
- Responsibilities include: booking and confirming hygiene and dental appointments, presenting treatment plans, assessing and managing payment plans and all financial aspects, organizing insurance breakdowns, estimates and claims and clerical/administrative duties.
Office Manager and Receptionist - Riverside Dental - Toronto, ON
(2013-08 - 2015-06)
- Responsibilities include: booking and confirming hygiene and dental appointments, presenting treatment plans, assessing and managing payment plans and all financial aspects, organizing insurance breakdowns, estimates and claims and clerical/administrative duties.
Office Manager and Receptionist - Dr. Lancelot Brown - Toronto, ON
(2013-01 - 2013-08)
Maternity Leave Position
- Responsibilities included: managing all phone lines answering phones, booking and confirming hygiene and dental appointments, processing payments and submitting insurance claims, preparing insurance breakdowns and clerical/administrative duties.
Office Manager and Receptionist - H & M Dental - Toronto, ON
(2010-07 - 2012-03)
- Responsibilities included: booking and confirming hygiene and dental appointments, interviewing and training staff, organizing all insurance and financial payments, supply and replenishment management office, organizing insurance breakdowns, estimates and claims and clerical/administrative duties.
Dental Receptionist and Float Dental Assistant - The Richmond Dental Centre - Toronto, ON
(2009-09 - 2010-07)
- Responsibilities included: managing all phone lines answering phones, booking and confirming hygiene and dental appointments, hygiene care planning, processing payments and submitting insurance claims, preparing insurance breakdowns cleaning and sterilizing instruments, cleaning operatories and chair side dental assisting various procedures.
Habitat for Humanity - Various Locations, ON
(2003 - 2003)
- Responsibilities included: managing and organizing travel for volunteers and general labour duties at build sites.
CO-OP Student - Cannington Dental Office - Cannington, ON
(2005-01 - 2005-06)
- Responsibilities included: managing patient files, cleaning and sterilizing instruments and shadowing dental administrative and clinic procedures.
