Emma Lenzo

Responsible and motivated university student with experience across customer service, childcare, healthcare, and fast-paced team environments. Known for strong communication, reliability, and the ability to adapt quickly while maintaining professionalism and a positive attitude. Currently taking a planned break from school and seeking stable, consistent employment for the next year, offering full availability, flexibility, and a strong commitment to long-term contribution.

Brings excellent time-management skills, attention to detail, and a proven work ethic developed through diverse hands-on roles.

Home Care Worker - Gibson Family (Private)

(2026-02)

• Helped patient with activities of daily living, feeding, mobility, and personal hygiene
• Encouraged rehabilitation through passive/ active movement and physical therapy exercises
• Helped with tasks around the house like laundry, cleaning, dishes, etc

Clinical Extern - Hennick Bridgepoint Rehabilitation Hospital

(2025-04)

• Provided full care for 6 patients per shift, including activities of daily living, feeding, mobility, and personal hygiene, as well as patient charting
• Encouraged rehabilitation through movement, small gestures, care, and safeness to patients
• Monitored patient status and communicated with care team about new or adverse findings

Server/ Cashier - Baskin Robbins

(2023-03 - 2025-03)

• Provided excellent customer service by creating memorable experiences for each guest through flavour recommendations, promoting monthly deals, and an uplifting environment
• Proficiently operated the cash register by handling cash, debit, and credit transactions accurately
• Maintained store by continually restocking food and supplies and by ensuring cleanliness throughout shift
• Demonstrated adaptability by succeeding in fast-paced environments, due to the summer rush and kid-friendly neighbourhood

Camp Counsellor - CASMA

(2022-03 - 2022-06)

• Collaborated with staff members to work through daily activity plans
• Created lesson plans and activities for dance and art programs
• Monitored children throughout the day at camp

Dishwasher/ Kitchen Prep - Ajisen Ramen

(2021-07 - 2021-09)

• Efficiently communicated with kitchen and front staff to proficiently serve customers
• Completed dishwashing duties as well as cleaning and taking out the trash
• Helped to prepare food and assist in the kitchen

Bachelor's of Science in Nursing Degree - Nursing - Toronto Metropolitan University (2023 - 2028)

Ontario Secondary School Diploma - Mary Ward Catholic Secondary School (2019 - 2023)