Emmanuel Aduwari

Reliable and safety-conscious labourer with hands-on experience in warehouse, retail, and engineering environments, supporting inventory management, material handling, and operational workflows in fast-paced settings. Proven ability to load, unload, sort, and move materials up to 70 lbs, with strong awareness of safe lifting practices, PPE compliance, and maintaining hazard-free workspaces. Detail-oriented with experience in inventory tracking, documentation, and process standardization, ensuring accuracy in records, shipping/receiving activities, and operational data entry.

Skilled in equipment operation and setup, including hands-on experience with production tools, mechanical systems, and willingness to obtain forklift certification and operate material handling equipment. Strong inspection and quality mindset, with experience identifying defects, troubleshooting issues, and maintaining compliance with safety and operational standards. Adaptable team player with a positive attitude, demonstrated ability to learn quickly, support cross-functional teams, and take initiative in dynamic industrial and warehouse environments.

Effective communicator with experience reporting issues, collaborating with team members, and following structured procedures in safety-critical and production-focused settings.

Retail Assistant - McMaster University Campus Store - Hamilton, ON

(2021-08 - 2025-12)

• Successfully managed over 100 customer transactions per shift, ensuring a smooth and efficient checkout process.
• Organized and maintained the sales floor, resulting in a 20% increase in merchandise visibility and customer satisfaction.
• Streamlined the online order fulfillment process, reducing processing time by 30% through effective use of a cloud-based system.
• Demonstrated the ability to lift and handle merchandise weighing up to 70lbs, contributing to inventory management and store operations.
• Enhanced customer service skills by effectively resolving customer inquiries and issues, leading to improved customer retention.
• Adapted to various roles within the store, showcasing flexibility and a proactive approach in a dynamic retail environment.
• Thrived in a fast-paced setting by managing high customer volumes and multitasking efficiently to meet store demands.

Engineering & R&D Co-op - ImaginAble Solutions - Hamilton, ON

(2025-05 - 2025-08)

• Led iterative R&D of the Guided Hands assistive device, performing multi-damage testing and optimizing print parameters (infill, layer height, material choice) to improve durability and usability.
• Collected live user feedback and implemented rapid design refinements, enhancing mechanical performance and ergonomics across multiple prototypes.
• Designed and documented a critical mechanical component, specifying constraints, materials, assembly interfaces, and tolerances for manufacturability and future development.
• Authored a design proposal for next-gen Guided Hands integrating displacement and pressure sensors, addressing mechanical, electronic, and software complexity.
• Managed a 3D printer farm of 19 units (Ender 3 S1, Bambu Lab), including setup, calibration, print queue optimization (PrusaSlicer, Bambu Studio, Cura), and prepared parts for assembly/testing/shipment.
• Designed custom attachments for user-specific needs, coordinated with marketing to align production with sales targets, and researched alternative components for performance and cost optimization.

Steel Coating Chemical Engineering Lab Co-op - Baycoat - Hamilton, ON

(2024-09 - 2024-12)

• Managed and executed lab testing for steel coating performance, conducting bend, impact, and adhesion tests to ensure compliance with industry standards.
• Analyzed coating performance data and troubleshot process deviations in dry film thickness (DFT) and adhesion using SpecMetrix DFTQA and Elcometer, reducing variability and improving quality consistency.
• Optimized pre-treatment and curing processes through high-temperature paint drawdowns and controlled experimentation, achieving more uniform and durable coatings.
• Standardized lab workflows and documentation, ensuring traceability, reproducibility, and consistent process control across testing operations.

Customer Retention Specialist - S&P Data - Toronto, ON

(2020-06 - 2020-08)

• Achieved a customer retention rating of 85% by developing a high level of proficiency on new software, demonstrating an ability to adapt quickly.
• Met monthly sales quota by implementing effective sales techniques, driving revenue growth.
• Developed strong interpersonal and customer relations skills using effective probing questions and empathy statements.
• Consistently exceeded the daily minimum number of calls by using time management strategies to lower average handling time on each call while remaining fully effective.
• Developed analytical skills through troubleshooting of mobile devices using a variety of software, resolving issues efficiently.

Bachelor of Technology (B.Tech.) - Automation Engineering Technology (Software) - McMaster University (2019-09 - 2025-12)

Advanced Diploma - Chemical Engineering Technology - McMaster University (2019-09 - 2025-12)

Certificate - Business Management (ACBSP-accredited, CIM-accredited) - McMaster University (2019-09 - 2025-12)