Emmanuel Owiredu

Results-driven Logistics Coordinator with experience managing international shipping operations across air, ocean, and ground transportation. Skilled in SAP and Microsoft Dynamics 365, shipment tracking, order management, billing, customer data management, import/export documentation, and logistics coordination. Experienced in working with carriers, customers, and internal teams to support efficient supply chain operations, resolve shipment issues, and improve delivery performance.

Shipping & Logistics Coordinator - Lanctôt Sports - Montréal, QC

(2024-08)

• Manage end-to-end international shipments across air, ocean, and ground transportation
• Use SAP and Microsoft Dynamics 365 for order processing, shipment tracking, billing, and customer data management
• Coordinate with customers, carriers, drivers, and internal teams to ensure smooth delivery operations
• Prepare and verify shipping documents including Bills of Lading, commercial invoices, and packing lists
• Process customer billing and payments using SAP and SOLA payment gateway
• Maintain accurate shipment records and update delivery information in ERP systems
• Monitor shipment delays, resolve issues, and provide proactive updates to customers
• Request and compare freight quotes to identify cost-effective transportation solutions
• Book shipments and arrange pickups based on pricing, service requirements, and delivery timelines
• Support cost-saving initiatives through improved routing and carrier selection

Shipping & Receiving Clerk - Ghana Post - Accra, Ghana

(2021-03 - 2023-04)

• Managed inbound and outbound shipments while maintaining accurate documentation and inventory records
• Verified products against shipping documents to ensure accuracy and prevent discrepancies
• Prepared invoices, shipping documents, and Bills of Lading for transportation activities
• Coordinated with suppliers and freight providers to track shipments and resolve issues
• Investigated shipment discrepancies and supported corrective actions
• Improved shipment accuracy through proper inspection, labeling, and record management

IT Support Technician - Standard Bank Group - Accra, Ghana

(2018-01 - 2020-05)

• Provided technical support for hardware, software, and network systems
• Installed, configured, and maintained computers, printers, and network equipment
• Diagnosed technical issues and reduced system downtime
• Assisted with software updates, data backup, and system security procedures
• Trained employees on IT systems and troubleshooting processes

Diploma - Software Engineering - IPMC University College (2017)

High School Diploma - Navrongo Senior High School (2015)