Customer service
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I am highly proficient in computers, and I am comfortable working with large datasets to create reports and dashboards that support data-driven decision-making. Beyond technical skills, I bring strong communication and problem-solving abilities, allowing me to effectively explain insights to both technical and non-technical stakeholders.
· Supervised daily project operations and ensured timely reporting
· Coordinated staff schedules to maintain adequate coverage
· Enforced workplace policies, procedures, and safety standards
· Led employee training and professional development initiatives
· Conducted performance evaluations and monitored budgets
· Approved project plans and addressed operational and safety concerns
· Tracked project progress to ensure compliance with organizational standards
· Reviewed contracts and mediated on-site conflicts
· Provide safe, reliable, and timely transportation across the Greater Toronto Area
· Maintain a 4.9-star customer rating through professional service and attention to customer needs
· Plan efficient routes using GPS technology to minimize travel time
· Process cash and electronic payments accurately
· Resolve customer inquiries and complaints in a calm, professional manner
