Erica Brulotte

I am a dedicated and hardworking student currently studying at business at Rotman Commerce, University of Toronto. I am seeking a part-time position where I can apply my strong communication, organizational, and problem-solving skills. I am a fast learner, a collaborative team player, and am committed to delivering high-quality results in any work environment.

Social Media Coordinator - Ideal Cafe - Ottawa, ON

(2023-07 - 2024-07)

• Managed and curated content for the cafe's social media platforms, increasing engagement and customer reach by over 130% within 3 months
• Developed and implemented creative social media campaigns to promote new menu items, seasonal promotions, and events.
• Monitored and responded to customer inquiries and reviews, fostering a positive online and in-store community.

Barista - Ideal Cafe - Ottawa, ON

(2023-07 - 2024-07)

• Prepared and served a variety of coffee beverages, including espresso drinks, lattes, cappuccinos, and specialty drinks.
• Operate POS system and processed payments
• Maintained a clean and organized work environment, adhering to health and safety regulations.
• Provided excellent customer service by greeting customers, taking orders, and delivering beverages in a timely and friendly manner.

Account Administrator - Maxsys Staffing and Consulting - Ottawa, ON

(2023-06 - 2023-08)

• Assisted in the identification of requirements for permanent and temporary placement of candidates in a competitive field across several areas.
• Did payroll, light administrative tasks, data validation, data analysis, operated CRM, transferred documents between systems, contacted employees, sorted files.

Dance Instructor & Summer Camp Staff - Kaliandrews Dance Company - Ottawa, ON

(2022-06 - 2022-08)

• Planned, prepared, and delivered lesson plans introducing students to dance techniques, camp activities/crafts
• Led groups of over 100 children safely through variety of camp activities.
• Assisted the lead instructor in teaching dance classes for students of various age groups and skill levels, including styles such as ballet/jazz/hip-hop/etc.

Specialist Intern - Ronald Macdonald House Ottawa CHEO - Ottawa, ON

(2021-06 - 2021-07)

• Completed research, data entry, updated spreadsheets, and produced reports.
• Interacted with patients & costumers to provide information/ arrange their stay.
• Stocked house supplies, aided meal preparation and supported families
• Maintained spaces with routine upkeep and coordinating with management on more advanced needs

Bachelor of Commerce - University of Toronto (2024 - 2028)

Highschool Diploma and IB Certificate - Ashbury College (2020 - 2024)