Head Barista / Bartender at Ibis Hotel - Canning Town, London, UK (2018-01 – 2019-12)
- Provided excellent customer service while making cocktails and coffees.
- Used organizational skills by maintaining bar cleanliness and keeping stock up to date.
- Completed training in company policies regarding alcohol and license responsibilities.
- Obtained knowledge on alcoholic beverages, including brands and types for serving and cocktail making.
- Demonstrated leadership by training new employees and completing opening and closing shift duties.
- Learned to complete closing duties and balance cash flow.
Head Barista at The Espresso Room - Canning Town, London, UK (2020-01 – 2021-12)
- Assist management with the opening of the new site within the English National Ballet building in London City Island by demonstrating initiative.
- In charge of overseeing junior staff by using strong leadership and organizational skills.
- Ensure daily tasks are completed according to company policies and train new employees on these duties.
- Completed barista training to acquire significant knowledge on coffee roasting, grinding, extracting espresso shots and latte art.
- Maintain coffee machine and shop organization using attention to detail.
- Provide excellent table service following company standards.
