Erin Mac

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Professor - St. Clair College - Windsor, ON

(2019-01 - 2019-05)

• Developed and implemented course materials, such as syllabi, lectures, readings, assignments and exams.
• Evaluated student performance through tests, quizzes, and other assessments.
• Maintained students' attendance records, grades and reports in strict confidence.
• Designed collaborative learning exercises to capitalize on students' resources and skills.
• Formulated well-structured syllabus of course content to detail learning goals and expected outcomes.
• Structured assignments with clear goals and criteria for assessment.
• Mentored and motivated students to increase class participation.
• Maintained student engagement through creative subject delivery and learning activities.

Registered Respiratory Therapist - InspiAir - Windsor, Ontario

(2019-01 - 2019-08)

• Ensured compliance with safety regulations while performing all procedures related to respiratory therapy
• Communicating with physicians and other health care professionals
• Administrative duties such as filing paperwork with the MOH and extended health care companies
• Customer Service, answering incoming calls, replying to emails, maintaining documents, spreadsheets, etc.
• Ordered medical supplies necessary for providing quality respiratory care services.
• Inspected equipment regularly to ensure proper functioning before use on patients.
• Participated in continuing education programs related to advances in respiratory care practices.
• Maintained accurate documentation of patient information in electronic health records.
• Maintained accurate records of all patient assessments, treatments, medications administered and outcomes of treatments.
• Managed care of patients with diverse conditions alongside physicians, nurses and support team members.
• Educated patients and families about conditions and taught appropriate disease management techniques.

Registered Respiratory Therapist - ProResp Windsor - Windsor, ON

(2014-01 - 2018-10)

• Perform within the scope of Registered Respiratory Therapist, performing patient assessment and related intervention in patient's residence
• Patient/family education including cardiopulmonary pathophysiology, equipment use and troubleshooting, general health teaching
• Communicating with physicians and other health care professionals
• Administrative duties such as filing paperwork with the MOH and extended health care companies
• On call duties, including emergency patient visits, coordination of new patient home oxygen setups, troubleshooting of equipment, health and technical teaching to patients/family members and other health care professionals

Kinesiology Graduate/CSR - Loaring Physiotherapy - Windsor, ON

(2008-10 - 2017-01)

• Prepare and implement rehabilitation programs for individuals with injuries, chronic conditions, and/or long-term illness
• Use various modalities for rehabilitation, i.e.: Ultrasound, Interferential Current, TENS, NMES, etc
• Specialize in deep core muscle education, breathing mechanics and capnometry
• Present workshops to various professionals including fitness instructors and personal trainers
• CSR and Office Administration duties such as answering phones, handling account payment through ABELMED and Moneris, filing, reception desk, maintaining Physio Stats through Excel Spreadsheet
• Managed multiple tasks simultaneously while providing excellent customer service experience.
• Updated job knowledge by participating in educational opportunities.
• Adhered to company's established protocols for handling confidential data.
• Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Communicated effectively with all members of the healthcare team regarding patient care plans.
• Provided education about ergonomics for those who spend long hours at a desk job.
• Monitored patient progress during treatments and modified plans accordingly.
• Motivated patients throughout their rehabilitation process through positive reinforcement.
• Reviewed medical records of patients prior to visits to determine physical limitations, precautions and contra-indications.

Certified Kinesiologist and Interim Coordinator - Ungava Tulattavik Health Centre and Elder's House - Kuujjuaq, QC

(2008-06 - 2008-10)

• Prepare and implement rehabilitation programs for individuals with injuries, chronic conditions, and/or long-term illness
• Broad range of activities performed, such as fitness instruction, leading activities geared to maintenance and improvement of fine motor skills, cognitive skills, and/or activities of daily living
• Interim Coordinator of Elder's House from September 24 – October 9th, overseeing all staff and ensuring the health and safety of those who live at the Elder's House
• Monitored team progress towards achieving milestones set forth in project plans.

Personal Trainer - Exclusively Women's Fitness - Windsor, ON

(2006-01 - 2008-01)

• Customized and implemented personalized activity and fitness programs for Women, specializing in physical rehabilitation and weight loss
• Inspected equipment regularly to ensure it is safe and functioning properly.
• Monitored progress of clients during workouts and provided feedback and encouragement.
• Maintained a clean environment by wiping down equipment after each use by a client.
• Provided instructions in proper form, technique, and safety when performing exercises.
• Scheduled appointments with clients and communicated effectively with them via phone or email.
• Maintained records of client's performance data such as weight loss, muscle gain.
• Assisted clients in setting realistic short-term and long-term goals.
• Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
• Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
• Instructed 2 daily Aqua Aerobics sessions for elderly
• Held office hours in fitness facility in order to aid with exercise and to help make and achieve fitness goals

Fitness Coordinator - Solidarity Tower - Windsor, ON

(2006-06 - 2006-08)

• Instructed 2 daily Aqua Aerobics sessions for elderly
• Held office hours in fitness facility in order to aid with exercise and to help make and achieve fitness goals

Administrative Assistant - The Hospice of Windsor - Windsor, ON

(2006-06)

• Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
• Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
• Oversaw daily operations, ensuring efficiency and effectiveness across all departments.
• Led crisis management efforts, quickly resolving operational disruptions with minimal impact.
• Managed scheduling, training and inventory control.
• Data input using Lotus Notes, answering phones, completing volunteer applications, contacting hospitals for patient updates

Advanced Diploma - Respiratory Therapy - St. Clair College (2014-05)

Bachelor - Human Kinetics with Honours - University of Windsor