Erin Ralph
Student at UofT
Talent
Whitby, OntarioMember since February 2, 2023
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About
I am a motivated University of Toronto, student. I plan to apply my interdisciplinary experience in retail work, cooperation, and customer service, as well as my experience working in an office setting, towards becoming a valuable member of your team.
Experience
June 2022 - August 2022
Saint Marks United Church, Whitby - Children Program Assistants
- Planned games, activities, crafts, and lessons for summer camp
- Decorated the entire building for summer camp
- Responsible for 40+ kids during the day as well as 20+ teen volunteers
- Communicated with parents, church staff, and other camp leaders
- Served snacks and meals
- Planned Sunday school lessons created activity packs
- Cleaned up after camp (washed dishes, sanitized toys etc.)
- Organized many rooms and cupboards around the church building
- Wrote reports, emails, thank you letters and co-edited church newsletter
- Worked reception (fielded calls and emails)
September 2018 - August 2021
Village Bake Shop, Whitby - Cashier/Customer Service
- Maintained a sanitary and safe environment (washing dishes, cleaning deli slicers, showcases, floors, and counters)
- Handled equipment efficiently and safely (meat and cheese slicers, knives, and hot pans and ovens)
- Sold grocery items, baked goods, and cold cuts, made and served coffee and tea and made and served sandwiches
- Resolved customer conflicts and prepared food and drinks simultaneously using multitasking skills
- Handled money efficiently and accurately with customer transactions up to $500
- Served hundreds of customers per shift - Customer service, Socializing with regulars and new customers
- Ensured positive customer experience with a friendly and professional demeanour
- Collaborated with fellow employees to troubleshoot system issues, answer customer inquiries, and stock items
