Analytically minded professional with a background in education and student services
Adept at data management, problem-solving, and communication
Detail-oriented with a strong track record of maintaining accuracy and confidentiality
Eager to leverage skills and experience in a data analyst role
Experience
Responded promptly to customer inquiries via email and chat, ensuring excellent service
Conducted training sessions on using school administration software
Documented user-friendly guides for school administration software
Collaborated with cross-functional teams for effective solutions
Facilitated effective communication with stakeholders while managing student registration in the school administration system
Utilized analytical and problem-solving skills through feedback for student improvement
Incorporated data-driven approaches to optimize student learning outcomes
Maintained detailed records of student performance using Excel for efficient tracking
Utilized a range of tools including Excel, SQL, Power BI, and Python to explore diverse datasets such as coffee sales, bank loans, travel preferences, Udemy courses, and roller coaster metrics
Identified key insights to optimize sales strategies, assess lending activities, understand traveler behaviors, guide course creation and marketing efforts, and uncover valuable insights for roller coaster design and operations
Education
Developed data manipulation skills in Excel and SQL Server
Created reports, visualizations, and dashboards in Power BI and IBM Cognos to facilitate data-driven decision-making
Applied statistical methods for business insights and effective communication
Employed predictive analytics models using IBM SPSS Modeler and Python