customer service Representative
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experienced in consulting with customers and other stakeholders to gather requirements. Able to build meaningful relationships with consumers while speaking with them over the phone, People-oriented and dependable professional with 5 years of experience in solving enterprise customer issues and improving overall customer satisfaction at a B2B company. familiar with support software to organize the severity and spread customer issues.
Answering incoming calls and emails, providing frontline customer support and assistance with product and service transactions.
Help to ensure an accurate track and record of shipping and Receiving in the warehouse, order organization, and fulfillment purposes.
Recorded the Loading and unloading of trucks by forklifts.
Conducted daily inspections of forklifts to ensure they were in good working condition.
Maintained accurate inventory records using computer systems.
Conducted follow-up calls with new and existing customers to encourage additional purchases and product satisfaction.
Was responsible for receiving and processing incoming stock and materials, picking and filling orders from stock, and managing stock in the warehouse.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Bachelors in science: Applied Physics
