Ezekiel Osoro

"Hello! My name is Ezekiel , and I'm thrilled to be your go-to person for any questions or concerns. With a passion for delivering exceptional customer experiences, I'm dedicated to providing top-notch support and ensuring your satisfaction. Whether you need help with a product, service, or just have a question, I'm here to listen and assist you with a smile. Let's work together to find solutions and make your day brighter!"

Highly motivated and customer-focused entry-level customer service representative with excellent communication skills and a strong desire to deliver exceptional customer experiences. Proficient in:

• Responding to customer inquiries via phone, email, and chat
• Resolving customer complaints and concerns in a timely and professional manner
• Providing product/service information and solutions
• Utilizing active listening skills to ensure customer needs are met
• Collaborating with internal teams to resolve customer issues
• Maintaining accurate records and data entry
• Continuously improving customer service skills through training and Feedback

• OSSD (Ontario Secondary School Diploma)
• Customer Service Certificate, [VPI working solution ], [June 1,2023]