Faaiza Raja

Territory Manager – Automotive Digital SaaS - 360 Agency - Western Ontario

(2025-01)

Territory Growth: Direct enterprise software adoption across Western Ontario, negotiating complex B2B SaaS licensing agreements with automotive dealer principals.
Regulatory Alignment: Consult dealerships on digital inventory management and consumer lead capture to ensure 100% adherence to OMVIC advertising mandates and the Consumer Protection Act.
Data Privacy Governance: Audit client CRM implementations to guarantee end-to-end data security and compliance with PIPEDA and provincial privacy standards.
Key Achievement: Recognized as the No. 1 SaaS Presenter Nationally for highest conversion benchmarks and exceptional platform delivery.

Event Manager – Automotive Retail Acquisitions - Bullseye Sales Events - Toronto, ON

(2021-09 - 2022-09)

Campaign Leadership: Led high-impact dealership sales events across Ontario, managing on-site inventory disposition, client turnover, and retail financial operations.
Dispute Mediation: Served as primary adjudicator for sensitive transaction grievances, utilizing Alternative Dispute Resolution (ADR) techniques to eliminate legal risk and customer complaints.
Lender Liaison: Structured customized credit solutions directly with Tier-1 and secondary automotive lenders for complex borrower profiles.

Finance & Insurance (F&I) Manager - Woodbine Toyota - Etobicoke, ON

(2020-08 - 2021-08)

Financial Management: Directed prime and subprime vehicle financing portfolios, warranty packages, and financial products with full regulatory transparency under OMVIC.
Credit Advocacy: Rehabilitated rejected credit applications by performing detailed debt-service analyses and restructuring terms directly with institutional underwriters.
Risk & Compliance: Enforced strict AML, KYC, and privacy controls across all contract executions, eliminating contract kickbacks and institutional exposure.

Finance Manager Trainer - 401 Dixie Hyundai - Mississauga, ON

(2019-09 - 2020-04)

Instruction & SOP Design: Designed operational training curricula covering ethical lending, TDSR/LTV ratios, and consumer disclosure statutory requirements.
Transactional Auditing: Conducted systematic deal-file audits to ensure legal defensibility, ethical documentation, and complete bank covenant compliance.

Credit Analysis Manager - Performance Auto Group - Brampton, ON

(2017-09 - 2019-04)

Credit Underwriting: Assessed consumer credit bureaus, risk tiers, and assets to assemble rigorous credit approval files for automotive lenders across high-volume dealership workflows.
Statutory Oversight: Ensured dealership processes complied strictly with OMVIC regulations and institutional risk frameworks.

Lease and Retention Manager - Northwest Toyota - Brampton, ON

(2016-04 - 2017-09)

Retention Optimization: Managed maturing lease portfolios and equity turnover cycles, negotiating renewals and trade-ups to maintain strong brand loyalty and sales pipelines.
Deal Restructuring: Evaluated residual valuations and consumer financial profiles to formulate compliant, competitive lease buyouts and refinancing agreements.

Administrative Coordinator / Office Manager - Woodbine Toyota

(2013-10 - 2016-04)

Oversaw back-office workflows, deal compliance processing, and administrative operations.

Dealership Administration & Client Reception - Mississauga Toyota

(2012-01 - 2013-10)

Dealership Operations & Client Reception - 427 QEW Kia

(2011-05 - 2012-01)

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