Fabián Gardeazabal

• Industrial Designer and Project Management Specialist with 18 years of leading customer service, sales and operations areas, creating a positive customer experience with confidence and respect.
• Strong skills to effectively ensure and maintain client satisfaction with the product, budget and services offered, excellent problem-solver and decision-making skills, and strong leadership skills.
• Experience listening to customer requirements in designing, commercial architecture, construction and fabrication of furniture from medium to large-sized projects in retail furniture, chain restaurants, and retail stores, offices and facilities maintenance.
• Outstanding communications, interpersonal and negotiation skills, excellent organizational and time management skills, self-motivated and results-driven and higher attention to detail, leadership abilities, high innovation capacity and ability to work under pressure.
• Strong computer skills and proficiency with Microsoft programs (Word, Excel and PowerPoint), familiar with programs such as AutoCAD, illustrator and Project.

Bilingual CSR July 2022- Currently eCom Customer Care Bogota, Colombia

Operations Manager June 2014-May 2022

Ardisek Architecture, Design and Construction SAS. Bogota, Colombia

Projects and Production Director January 2014-June 2014

ARK Architecture and Furniture Solutions SAS. Bogota, Colombia

WHMIS 2015 With GHS 2022

SafeCheck Workplace Safety Winnipeg MB, Canada

International Certified Coach 2021

ICC (International Coaching Community) Bogota, Colombia

Scrum Master Certified (SMPC) 2018

Scrum Product Owner Certified (SPOPC)

CertiProf Bogota, Colombia

Project Management Specialist 2012

Universidad El Bosque Bogota, Colombia

Industrial Designer 2003

Pontificia Universidad Javeriana Bogota, Colombia