Faheza

A hardworking and results-driven professional with a strong background in sales, customer service, and direct client negotiation. Passionate about driving revenue and increasing business performance, as demonstrated in commission-based car sales and property consultancy roles. Highly motivated, adaptable, and eager to apply strong communication and teamwork skills. Committed to delivering exceptional customer satisfaction and operational excellence.

Property Consultant at Patriot Real Estate (2024-07 – 2025-02)

Property consultant responsible for lead generation, property valuations, negotiations, and client management.

• Generated leads by calling homeowners to assess interest in selling or renting properties
• Conducted property valuations, pricing, and market analysis to maximise client returns
• Negotiated offers between buyers and sellers, successfully closing multiple deals
• Managed all client enquiries, property viewings, and contract drafting from start to finish

Car Sales Assistant at Motorise Limited (2021-06 – 2023-08)

Part-time, commission-based car sales role focusing on lead generation, customer interaction, and sales closure.

• Advertised vehicles across social media and car sales platforms, generating high-quality leads
• Handled all incoming customer calls, arranged test drives, and conducted post-drive sales meetings
• Developed direct customer interaction skills, significantly contributing to sales volume

Sales Broker (Trainee) at SwiftSwitch (2023-09 – 2023-09)

One-month intensive training programme in sales broker operations and lead generation.

• Used lead generation tools (Paradigm, Yell, Water UK) to identify prospects in farming, hospitality, and retail sectors
• Pitched water supplier switching services, gathered client data, and managed CRM administration
• Successfully transferred customers after confirming their agreement and explaining next steps

Trading Assistant at Sainsbury's (2022-02 – 2022-04)

Retail trading assistant responsible for till operations, stock management, and shop-floor maintenance.

• Operated tills, processed cash/card payments, and handled coupons (Nectar)
• Managed stock replenishment, freshness checks (milk, bread, eggs, meat), and warehouse organisation
• Maintained shop-floor cleanliness and performed "facing up" to ensure shelf presentation standards

Level 3 Extended Diploma in Business in Business – HCUC (Harrow College & Uxbridge College) (2020-09 – 2023-07)

GCSEs in General Education – Slough and Eton / Uxbridge College (2020-08)