Assistant Accountant - Kawatsi Economic Development corporation - Port Hardy, BC - Remote
(2023-10)
KEDC is an economic development organization that supports profitable, environmentally sustainable, and culturally respectful businesses in partnership with the Gwa'sala-'Nakwaxda'xw people.
- Reduced aged debt by 20% within six months by implementing proactive credit control strategies and structured customer follow-ups.
- Streamlined full-cycle accounts receivable processes, including receipting of customer payments, bank reconciliations, invoicing, and dispute resolution across multiple entities.
- Improved billing accuracy by 30% through timely, contract-compliant invoicing and efficient handling of credit notes and customer queries.
- Produced detailed AR and cash collection reports, enhancing visibility of risk accounts and supporting senior management with actionable insights.
- Supported month-end close by ensuring accurate posting, reconciliation of AR transactions, and alignment of bank records with financial systems.
- Improved the reconciliation process for general ledger accounts, leading to a 15% reduction in processing time and increasing the accuracy of financial reports.
- Provided critical backup for the payroll coordinator, reducing payroll errors by 30% during peak periods and enhancing overall team efficiency.
- Assisted in training new team members on accounting software and company policies, which improved team productivity and onboarding speed by 25%.
Project Program Coordinator - Kenya Canadian association - Toronto, Ontario
(2023-10 - 2024-03)
- Streamlined operational processes, improving efficiency by 20% and reducing administrative delays.
- Ensured 100% compliance with privacy and data protection policies across all program functions.
- Coordinated project workflows and meetings, reducing missed deadlines and increasing stakeholder engagement.
- Achieved a 95% satisfaction rate among participants by providing timely support and clear communication.
- Created and monitored budgets, achieving 10% cost savings while delivering projects on time.
- Conducted workshops with over 100 participants and facilitated community engagement through partnerships.
Accountant and Administration - Kimisitu Sacco Limited - Nairobi, Kenya
(2015 - 2023)
- Implemented streamlined account management procedures, reducing financial discrepancies.
- Resolved complaints promptly, increasing customer retention rates.
- Successfully filed tax returns and prepared audits, ensuring compliance and fostering stakeholder trust.
- Supported senior management with detailed monthly financial reports, improving decision-making and financial performance.
- Reduced loan processing time and developed a new onboarding process, increasing customer satisfaction and retention.
- Implemented effective debt recovery strategies, decreasing non-performing loans and enhancing financial stability.
Credit Data Analyst and Customer Care Relationship Officer - Kimisitu Sacco limited - Nairobi, Kenya
(2011 - 2015)
- Reviewed procedures, delegated tasks, and coordinated office services, improving efficiency and ensuring timely completion of tasks.
- Trained staff effectively, enhancing team productivity and performance.
- Planned and controlled budget and expenditures, maintaining financial stability and accountability.
- Streamlined loan approval processes and provided personalized assistance, increasing loan approvals by 25% and improving customer satisfaction.
- Developed new customer onboarding processes and implemented debt recovery strategies, reducing setup time and decreasing non-performing loans.