Unit Clerk - ALBERTA HOSPITAL - Edmonton, AB
(2024-10 - 2026-01)
- Managed patient records and maintained accurate, confidential medical documentation.
- Processed physician orders and updated electronic health records (EHR) accurately and efficiently.
- Coordinated communication among physicians, nurses, patients, and other hospital departments to support seamless patient care.
- Answered telephone calls, responded to inquiries, and directed calls to the appropriate staff.
- Scheduled patient appointments, diagnostic tests, and medical procedures.
- Prepared, organized, and maintained patient charts while ensuring compliance with confidentiality and privacy standards.
- Provided administrative support to healthcare professionals, contributing to efficient daily unit operations.
- Communicated professionally and compassionately with patients and their families regarding hospital services and procedures.
Medical Office Assistant - FAMILY FIRST MEDICAL CLINIC - Edmonton, Alberta
(2022-06 - 2024-09)
- Assisted healthcare providers with patient intake and medical history documentation.
- Handled incoming calls and addressed patient inquiries professionally.
- Organized and maintained office supplies to ensure smooth operations.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Assisted with referrals and prepared medical records for patients.
- Managed medical records using an electronic health record system.
Custodian - EDMONTON PUBLIC SCHOOLS - Edmonton, Canada
(2021-06 - 2022-02)
- Provide daily support to staff and students while maintaining a safe and clean school environment.
- Assist with front office interactions, supporting students and supervising hallway flow.
- Demonstrate reliability, professionalism, and communication with school administration.
