Fakhar Khan
Pharmacy Assistant | Patient Records & Workflow Support
Hire this person
Send a job offer directly to this candidate
About
Pharmacy assistant with experience in prescription processing, confidential patient records, staff onboarding, and pharmacy system support. Trained 10 staff and contributed to quality improvement research associated with an 18% reduction in hospital readmissions.
Experience
Pharmacy Assistant - Shoppers Drug Mart - London, ON
(2021-05)
First point of contact for customers in person and over the phone in a fast paced environment, explaining with clarity and resolving issues
- Manage pharmacy system accounts and resolve password issues to support staff access
- Trained 10 new staff on daily workflows and insurance issue resolution
- Maintain accurate prescriptions and confidential patient profiles while coordinating queues and prioritizing service during busy periods
Research Assistant Transitional Care Quality Improvement · Supervised by Dr. Saira Zafar - Victoria Hospital, London Health Sciences Centre - London, ON
(2021 - 2025)
- Analyzed quality improvement data for a transitional care study associated with an 18% reduction in hospital readmissions
- Contributed to a successful AMOSO funding application and prepared study findings for journal submission
Education
Advanced Diploma - Computer Programming and Analysis (Co-op) - Fanshawe College (2026 - 2028)
