Fakhir Waseem
Network Security and Administration
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About
Information Technology student seeking an opportunity to leverage dynamic and detail-driven skills for career advancement. Committed to learning in all areas which will set me up for success within the IT industry.
Experience
Sales Consultant December 2021 – Present
Bell Mobility
· Provide timely assistance and actively interact with over 50 customers on a daily workday, ensuring exceptional customer service
· Acquired training in customer service and product knowledge within 2 weeks and got ready to assist customers on the sales floor and at the checkout station.
· Resolved customer complaints through active listening, showing empathy and proposing all possible solutions
· Accurately prepare paperwork relating to products and services.
Education
Bachelor of Technology – Network Administration & Security Sept 2020 – April 2025
Kwantlen Polytechnical University Surrey, BC
