Farhia Kuli

Friendly and professional individual with over 7 years of experience in customer service and administrative support. Proven ability to manage front-desk operations, assists clients efficiently, and maintains a positive and organized work environment. Quick learner with excellent communication and multitasking skills, seeking to contribute in a customer-facing or administrative role.

Cleaning and sanitizing - Give and Go prepared foods - Concord, ON

(2025-12)

• Cleaning and sanitizing production area,equipment and workstations
• Following company hygiene and safety standards
• Safe use of chemical
• Proper disposal of materials
• Assisting with routine cleaning schedules

Customer Service Representative - Wanaag Restaurant - Toronto, ON

(2025-08 - 2025-11)

• Greet customers, take orders, and provide high-quality service in a fast-paced environment.
• Handle customer inquiries and resolve complaints professionally and courteously.
• Maintain cleanliness and organization in the service area.
• Operate POS system and handle cash and card transactions.

Office Receptionist - Reliance Medical Center - Nairobi, Kenya

(2017-02 - 2024-09)

• Welcomed patients and visitors, creating a positive first impression.
• Scheduled appointments and maintained accurate patient records.
• Handled phone inquiries and directed calls appropriately.
• Coordinated daily operations with medical and administrative staff.
• Maintained confidentiality of sensitive health information.

Diploma - Community Health - Nairobi Aviation college (2017)