ERP Implementation Project Manager at Synaptive Medical (2021-11 – Present)
Proactively manage end-to-end business transformation and enterprise IT implementation initiatives across the full project lifecycle—governing initiation, detailed requirements analysis, system design, cutover execution, and post-go-live stabilization.
- Facilitated project initiation and defined scope, success criteria, and delivery milestones in close alignment with senior executives, translating strategic business objectives into executable project roadmaps.
- Established and managed project budgets, tracking monthly expenses and utilizing earned value metrics to provide leadership with transparent visibility into project financial health and cost performance.
- Governed the Performance Measurement Baseline (scope, cost, and schedule) using rigorous change control processes, mitigating scope creep and ensuring adherence to agreed timelines and deliverables.
- Collaborated with vendor project managers to synchronize external deliverables with internal milestones, ensuring seamless functional delivery.
- Consulted on requirement assessment phases for Finance, Production, and MRP, aligning technical configurations with business-critical KPIs.
- Partnered closely with IT resource managers and business department leads to forecast resource needs, assign workstream accountabilities, and provide direction and coaching to multidisciplinary delivery teams.
- Managed project critical paths, cross-functional dependencies, and comprehensive RAID logs, proactively executing mitigation plans to resolve blockers and escalating critical issues with clear decision options.
- Governed the end-to-end data migration lifecycle, enforcing strict integrity and accuracy standards across all data collection, cleansing, loading, testing, and validation phases.
- Led User Acceptance Testing (UAT), operational readiness, and cutover execution; conducted post-implementation reviews to identify lessons learned and drive continuous process improvements across future release phases.
- Modernized project administration by establishing cloud-based repositories and maintaining real-time documentation in Microsoft Project and SharePoint.
- Directed Business Intelligence (BI) initiatives, consulting on KPI identification and data visualization strategies to drive executive decision-making.
- Established robust communication channels across the project lifecycle to ensure seamless collaboration, stakeholder alignment, and team connectivity.
ERP Implementation Project Manager at ERP Buddies (2021-07 – 2021-11)
Oversaw the implementation of NetSuite Cloud ERP solutions for diverse enterprise clients, focusing on aligning software capabilities with specific business objectives.
- Orchestrated project kickoff meetings to align stakeholders and define the implementation roadmap, including timelines, resource allocation, and task schedules in Microsoft Project.
- Engaged executive stakeholders and business process owners using consulting and structured elicitation frameworks to identify operational pain points, define scope boundaries, and secure sign-off.
- Quantified and managed critical project risks, architecting proactive mitigation frameworks and response strategies to prevent delivery delays.
- Tracked and controlled project performance against the baseline, ensuring adherence to the triple constraint of scope, cost, and schedule.
- Facilitated executive-level status meetings, providing leadership with transparent updates on milestones, dependencies, and project health.
- Directed cutover execution, post-implementation stabilization, and lessons learned reviews, ensuring new enterprise capabilities were smoothly adopted by operational business units.
Project Manager and ERP Specialist at Direct Response Media Group (DRMG) (2019-07 – 2021-07)
Managed end-to-end NetSuite Cloud ERP implementation projects by bringing three companies' finance and CRM data into NetSuite.
- Led multiple concurrent ERP workstreams: Monitored and controlled project scope, RAID (Risks, Assumptions, Issues, and Dependencies) logs, and change control to ensure schedule integrity and budget compliance.
- Orchestrated full-cycle ERP implementation phases with vendors; oversaw UAT, cutover plans, and transition strategies to secure successful delivery and formal project closure.
- Facilitated Agile ceremonies (sprint planning, daily stand-ups, retrospectives) and utilized Jira for real-time backlog management, team capacity planning, and delivery forecasting.
- Led strategic BI initiatives, developed executive dashboards for Revenue vs. Budget to provide leadership with actionable insights for data-driven decision-making.
- Managed the legacy Salesforce data migration and decommissioning, transitioning customer models into NetSuite CRM.
IT Senior Application Specialist | Senior BI Developer and ERP Specialist at Laborie Medical Technologies (2012 – 2019)
Directed end-to-end Business Intelligence and Data Warehouse (BI/DW) project delivery and business requirements analysis to ensure strict data integrity; subsequently transitioned to leading Master Data Management (MDM) frameworks and data integration workstreams during a global SAP implementation project.
- Served on the ERP Selection Committee for SAP S/4HANA and spearheaded the architecture for master data migration, developing complex ETL workflows to transition legacy Seradex ERP data with high integrity.
- Led Global BI Consolidation: Orchestrated Data Warehouse projects by integrating disparate data from Profit ERP, QuickBooks, and legacy accounting systems across North America and Europe.
- Architected Analytical Cubes: Designed and developed multi-dimensional cubes for Sales, Purchasing, and Inventory using Jet Data Manager to drive data-led organizational decision-making.
- Managed external IT vendor deliverables and service-level performance, coordinating contract milestones, acceptance criteria, and system handovers across enterprise business units.
- Facilitated Operational Handovers: Served as a liaison between executives and developers to document requirements and ensured seamless system adoption through comprehensive support frameworks.
Project Manager | Senior Business Systems Analyst | Software Designer and Developer at Pasargad (2008 – 2012)
Directed full-lifecycle BI/DW projects, developing a risk-based tax compliance application for a government agency.
IT Consultant at Bime
Provided strategic IT consultancy and managed complete procurement cycles (RFI/RFP/RFQ) to define software project scopes and select enterprise vendor solutions.
Business Analyst / ERP Implementer at Haseb System
Analyzed complex business requirements to drive software customization, functional configuration, and successful implementation for Compiere ERP & CRM modules.
Senior Software Developer / Technical Manager at Ideal System
Served as Technical Manager leading cross-functional engineering teams to analyze, design, and develop comprehensive mid-market accounting software.
