Farschad (Chad) Shaye

SR. TECHNICAL SALES ENGINEER/SOLUTIONS ARCHITECT

Talent

Vaughan, ONMember since September 26, 2026

ManagementExceptional Customer ServiceSelf MotivatedConsultative Sales ApproachCreative Problem SolvingSincere CommunicationMotivational LeadershipUC, CC, & CES CX Automations

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ManagementExceptional Customer ServiceSelf MotivatedConsultative Sales ApproachCreative Problem Solving

About

Considering our evolving telecommunications and technology industry and growing interests in Ai-enabled solutions, by various business sectors and enterprises, I'd like to share my knowledge and experiences in a challenging and yet productive role to deliver a gradual and sustainable revenue for both, employer as well as myself.

Experience

Sr. Technical Sales Engineer/Solutions Architect - NextComm

(2021-01)

Managing and supporting 12+ sales representatives as well as 30 resellers / agents with sales, technical discovery, solutions alignments and audience-based solution presentations. Establishing and building relationships with perspective clients from initial engagements (pre-Sales) throughout the project (post-Sales), to deliver an exceptional experience and assure the best available outcome to meet their technology needs.

Improved sales growth and increased revenue by 19% year after year (76% in 4 years)
Hosted and conducted monthly training and case study with sales and resellers
Stablished new product partnerships (Ai-Enabled Contact Centre & IVR, X-WAN & Data Centres) to compliment our core product offerings and maximize our customer retentions

Sr. Sales Engineer / Solutions Architect - Couvim C3/ Inoria

(2019-01 - 2020-12)

Managed and Conducted customers discovery meetings
Design and Composed diagrams according to client's requirements and expectations
Programming and developing IPPBX, Cloud/Hosted PBX and UCx
Assigning appropriate licensing and integrations for machine learning Contact Center Solutions and prediction models
Customer facing benefit propositions, presentations and onsite demonstrations as proof pf concept