Fernando Guzman

Precision-driven professional with a Master of Science in Applied Computer Science and 15+ years of experience in service coordination and technical project management.

Data Integrity

Expert specialized in managing information systems (SQL/MySQL) to ensure error-free reporting, essential for logistics and supply chain accuracy.

Advanced Analytical

Skills with proven ability to translate complex operational requirements into actionable service orders and precise economic proposals. Track record of identifying bottlenecks and implementing automated reporting tools that improved response times by 30%.

Bilingual

Communicator with Advanced English and Native Spanish, with experience delivering technical training to diverse teams.

Community Donation Centre Ambassador at Value Village (2024-07 – Present)

• Provide positive customer interactions in a fast-paced physical operational environment.
• Maintain resilience and efficiency in managing donations and material flow.

Analyst of Integrations & Service Operations at América Móvil (Claro) (2008-04 – 2023-05)

• Service Administration: Acted as the primary point of contact for corporate clients, managing service orders from initial request to final delivery and billing.
• Resource Coordination: Planned and coordinated schedules for technical implementations, ensuring alignment between client timelines and resource availability.
• Data Management: Utilized SQL to ensure 100% data integrity in inventory and billing reports.

Computer Systems Administrator at Sky Telecom Inc. (2006-12 – 2008-06)

• Managed data integration between USA headquarters and local offices, ensuring accuracy in operational records.
• Maintained rigorous documentation for server operations, increasing data recovery efficiency.

Master of Science in Applied Computer Science – Fairleigh Dickinson University (2025)

Bachelor in Information System Engineering – Universidad Inca Garcilaso de la Vega