Feyona Seyoum

Friendly and motivated retail professional, with experience in a fast pace, Pharmacy environment and strong focus on customer service, communication, organization, and attention to detail. Quick to learn new products and procedures and comfortable, working as part of a team. Interested in fashion, jewelry, and creating positive customer experiences while helping customers find products that suit their needs.

Seeking a part-time position where I can contribute positively to a team and continue developing my skills.

Pharmacy assistant (Co-op) at Shoppers Drug Mart (2025-12 – 2026-07)

• Worked in a fast-paced retail pharmacy environment, while maintaining accuracy, organization, and professionalism.
• Restock products and monitored inventory to ensure items were available when needed.
• Communicated professionally with customers and team members.
• Operated dispensing machines to retrieve and organize medications
• Restocked inventory, unpacked orders, and maintained organized shelves
• Prepared prescription orders, including blister packs and packaging
• Communicated with customers in person and over the phone regarding prescription pickups
• Maintained cleanliness and organization of pharmacy workspace
• Gained familiarity with medication types, brands, and classification.
• Answered and directed incoming phone calls professionally, assisting with general questions and directing callers to the appropriate pharmacy staff.
• Demonstrated reliability in a strong willingness to learn a customer focused retail setting.

Church Volunteer at Emmanuel Church (2025-03 – 2026-06)

• Welcomed and communicated with community members in a friendly, respectful manner.
• Assisted with supervising and teaching children during church programs and activities.
• Led group discussions and lessons.
• Develop leadership and communication skills through volunteering.
• Assisted and mentor others, demonstrating patients and strong interpersonal skills.

Tutor (2025-07 – 2025-08)

• Helped a student understand schoolwork and complete assignments.
• Explained lessons in a clear and patient way.
• Allowed me to build communication and teaching skills.