Fiza Hussain

Front-desk and salon professional with over 2 years of experience in spa and salon environments. Experienced in guest services, appointment booking, and managing personal clientele, with hands-on experience providing haircut services and recommending Aveda skincare products. Organized, personable, and committed to creating a warm, polished experience in luxury spa settings.

Junior Stylist / Assistant Stylist at Bossarts Salon & Spa (2024-06 – Present)

• Greet and welcome clients, ensuring a professional and inviting first impression
• Book, confirm, and manage appointments for both the salon and personal clientele
• Provide haircut services while maintaining salon standards
• Build and maintain positive client relationships and repeat bookings
• Check clients in and out and assist with payments
• Support product recommendations and retail sales, including Aveda skincare
• Maintain a clean, calm, and organized front desk and reception area

Customer Care & Front Desk Representative at Ottawa Logistics Warehousing & Distribution (2021-05 – 2024-11)

• Greeted and signed in visitors and clients at the front desk
• Answered phone calls and responded to emails professionally
• Scheduled appointments and handled administrative tasks
• Assisted clients with inquiries, concerns, and returns
• Maintained accurate records using computer systems

College Certificate in Hairstyling – Versailles Academy (2023-08 – 2024-06)

High School Diploma – Ridgemont High School