Florence Nketiah
PERSONAL SUPPORT WORKER
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About
Compassionate and dedicated Personal Support Worker with experience in home care and retirement settings, committed to delivering patient- and family-centered care. Skilled in assisting with activities of daily living, promoting independence, and supporting clients' physical, emotional, and social well-being. Strong background in healthcare with additional training in health informatics, bringing excellent documentation, safety awareness, and communication skills to multidisciplinary teams.
Experience
Personal Support Worker at Bloom Care Solutions (2024-03 – Present)
Provide care according to individualized care plans in home and community settings
- Provide care according to individualized care plans in home and community settings
- Assist clients with personal care (bathing, grooming, dressing, feeding, toileting)
- Promote independence, dignity, and safety during daily activities
- Use proper body mechanics and mechanical lifts for safe transfers
- Observe and report changes in client condition to supervisor/nurse
- Provide emotional and social support to enhance quality of life
Personal Support Worker at Pro Choice Home Health Care / Walden Circle Retirement Home (2024-04 – 2025-11)
Delivered high-quality care aligned with care plans in retirement and home settings
- Delivered high-quality care aligned with care plans in retirement and home settings
- Supported clients with ADLs and mobility while ensuring safety
- Encouraged independence and maintained client dignity
- Prepared nutritious meals based on dietary needs
- Documented care and monitored changes in physical and cognitive status
- Maintained a safe and clean environment
Registered Midwife at Lekma Hospital (2021-07 – 2023-06)
Provided maternal and postnatal care, including breastfeeding education
- Provided maternal and postnatal care, including breastfeeding education
- Maintained accurate patient records and documentation
- Promoted infection control practices across wards
- Delivered health education on malaria, family planning, and follow-up care
Rotational Midwife at 37 Military Hospital (2020-05 – 2021-05)
Assisted with patient care before and after procedures
- Assisted with patient care before and after procedures
- Monitored vital signs and reported abnormalities
- Administered medications under supervision
- Maintained accurate medical records and patient histories
- Supported patient recovery through education and care planning
Education
Postgraduate Certificate in Health informatics – George Brown College (2025-08)
Diploma in Midwifery – St. Patrick's Nursing and Midwifery Training College (2019-09)
