Florence Nketiah

Compassionate and dedicated Personal Support Worker with experience in home care and retirement settings, committed to delivering patient- and family-centered care. Skilled in assisting with activities of daily living, promoting independence, and supporting clients' physical, emotional, and social well-being. Strong background in healthcare with additional training in health informatics, bringing excellent documentation, safety awareness, and communication skills to multidisciplinary teams.

Personal Support Worker at Bloom Care Solutions (2024-03 – Present)

Provide care according to individualized care plans in home and community settings

• Provide care according to individualized care plans in home and community settings
• Assist clients with personal care (bathing, grooming, dressing, feeding, toileting)
• Promote independence, dignity, and safety during daily activities
• Use proper body mechanics and mechanical lifts for safe transfers
• Observe and report changes in client condition to supervisor/nurse
• Provide emotional and social support to enhance quality of life

Personal Support Worker at Pro Choice Home Health Care / Walden Circle Retirement Home (2024-04 – 2025-11)

Delivered high-quality care aligned with care plans in retirement and home settings

• Delivered high-quality care aligned with care plans in retirement and home settings
• Supported clients with ADLs and mobility while ensuring safety
• Encouraged independence and maintained client dignity
• Prepared nutritious meals based on dietary needs
• Documented care and monitored changes in physical and cognitive status
• Maintained a safe and clean environment

Registered Midwife at Lekma Hospital (2021-07 – 2023-06)

Provided maternal and postnatal care, including breastfeeding education

• Provided maternal and postnatal care, including breastfeeding education
• Maintained accurate patient records and documentation
• Promoted infection control practices across wards
• Delivered health education on malaria, family planning, and follow-up care

Rotational Midwife at 37 Military Hospital (2020-05 – 2021-05)

Assisted with patient care before and after procedures

• Assisted with patient care before and after procedures
• Monitored vital signs and reported abnormalities
• Administered medications under supervision
• Maintained accurate medical records and patient histories
• Supported patient recovery through education and care planning

Postgraduate Certificate in Health informatics – George Brown College (2025-08)

Diploma in Midwifery – St. Patrick's Nursing and Midwifery Training College (2019-09)