Francois Cassandre

To obtain a position in a dynamic company in order to give the best of myself and offer superior quality work to my employers, while allowing me to make the most of my great adaptability and professional integrity. My sense of commitment and my ability to achieve ambitious goals are well recognized.

Receptionist / Customer Service Manager / Cashier Supervisor / Customs Clearance Agent - BRASSERIE NATIONALE D'HATI S.A / MEMBRE HEINEKEN GROUPE - Haïti

(2018-09 - 2023-07)

• Handle order processing for exclusive depots
• Supervise cashiers
• Verify the daily report and send the cash report to the company's financial director
• Ensure customs clearance and delivery of all raw materials
• Keep production lines running at all times
• Manage promotional items (Marketing packages)
• Follow up with customs brokers
• Manage container unloading and ensure their timely return to the Port to avoid paying detention and demurrage fees

Customer Service / Consulate Service Cashier - SOGEBANK S.A. - Haïti

(2012-11 - 2018-09)

• Welcome customers
• Open and close accounts
• Use of Sage 50
• Open term deposits
• Answer telephone calls
• Verify checks
• Bank attestations
• Manager's checks
• Submit office supply requisitions for the Branch
• Receive clients
• Pay SOGEXPRESS transfers
• Collect embassy fees (Canada, France, USA) for consular appointment bookings

Customer Service / Cashier - Hot & Fresh super marche - 8945, Route de Frères Port-au-Prince, Haïti

(2010-10 - 2012-04)

Cosmetic products, electronic devices, Western Union transfers

Trainer and Facilitator in Public Hygiene Promotion - Groupe Voluntariat Civil (GVC) ONG italienne - Petit-Goâve, Haïti

(2008-09 - 2009-09)

• Responsible for the cholera response unit aimed at rehydrating infected individuals in the municipality of Petit-Goâve

Diploma - Banking Techniques and Operations - ALLIANCE ECOLE PROFESSIONNELLE (2009 - 2011) Haïti, P-Au-P

High School Diploma - Collège Harry Brakeman (Méthodiste) (1995-10 - 2008-06) Haïti

Training - Supply Chain Management - Le groupe Heineken (2022-02 - 2022-02)