Frederick Ditmeyer
Operations Supervisor
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About
Dedicated quality assurance specialist with over 6 years of experience in food distribution and food safety. Seeking to leverage hands-on expertise and BRCGS food safety certification to contribute to high standards of quality and compliance in the food industry. Experienced quality assurance professional in the fresh produce and meat sectors, with a solid understanding of sanitation protocols, inspection processes, and compliance standards.
Recognized for autonomy, thoroughness, and leadership in a high-volume distribution environment.
Experience
Operations Supervisor - Congebec - Boucherville, QC
(2025-06 - 2026-02)
- Guide and engage staff to achieve daily production and quality objectives.
- Manage the dispatch station and allocate resources efficiently.
- Identify and quickly resolve operational issues to minimize delays.
- Maintain a safe work environment that complies with established standards.
Customer Service Associate (Part-Time) - Congebec - Boucherville, QC
(2026-05)
- Respond to customer inquiries
- Assemble orders
- Operate equipment—forklifts and pallet jacks
Customer Service – CSR - Robert Transport - Boucherville, QC
(2026-03 - 2026-08)
- Respond to customer inquiries
- Serve as a liaison between the customer and the warehouse
- Conduct searches and investigations using various software programs in response to customer inquiries (SAP, Office suite)
- Manage some warehouse operations and staff to ensure customer service efficiency
Quality Assurance Specialist (QA) - Loblaw - Boucherville, QC
(2019-01 - 2025-06)
- Conduct daily inspections of fresh and perishable products to ensure they comply with company standards.
- Collaborate with internal departments to resolve non-conformities.
Inventory Control Technician - Loblaw - Boucherville, QC
(2016-01 - 2019-01)
- Ensure proper rotation of food products by expiry date to reduce waste and comply with food safety standards.
- Resolve daily operational issues, frequently collaborating with the warehouse and quality assurance team to ensure product integrity.
- Recognized for problem-solving skills and a proactive approach to continuous improvement.
Education
DEP - Building Drafting - Centre professionnel 24 Juin, Sherbrooke, QC
DES - École secondaire De Mortagne, Boucherville, QC