Fyori Mehari

Detail-oriented and adaptable professional with 3+ years of experience across IT support, customer service, retail, and healthcare operations. Strong ability to bridge business and technology through clear communication, accurate documentation, and efficient problem-solving. Proven track record of supporting teams, managing workflows, and delivering high-quality service in fast-paced environments.

Statistics Supervisor Assistant - Government of Canada — Statistics Canada - Winnipeg, MB

(2026-05)

• Supported the Supervisor with daily administrative tasks and documentation
• Reviewed employee submissions for accuracy, completeness, and compliance
• Ensured correct entry of hours and pay information in internal systems
• Monitored workflow progress and reported discrepancies
• Maintained organized records to support operational efficiency

Cleaning Business Manager - Feruza Shine Inc. - Winnipeg, MB

(2024-01 - 2024-12)

• Managed daily cleaning operations, staff scheduling, and workflow coordination
• Supervised employees and ensured adherence to company standards
• Communicated with clients to confirm service requirements and resolve concerns
• Oversaw inventory, supplies, and equipment to maintain operational efficiency
• Ensured compliance with safety procedures and workplace cleanliness standards
• Supported administrative tasks including invoicing and documentation

Product Expert - Asmarino Sisters - Winnipeg, MB

(2019-12 - 2021-06)

• Maintained and updated the company website with accurate product information
• Responded to customer inquiries and provided product guidance
• Coordinated with webmaster to implement promotions and content updates
• Managed product ordering, packaging, and shipment logistics

Customer Care Representative - 24-7 Intouch - Winnipeg, MB

(2018-10 - 2019-04)

• Delivered high-quality customer support for orders, warranties, and account inquiries
• Handled high-volume inbound calls with accuracy and professionalism
• Collaborated with team members to meet and exceed service expectations
• Updated customer information and documented interactions in CRM systems

Medical Records Clerk - Kennedy Medical Clinic - Winnipeg, MB

(2016-05 - 2017-08)

• Managed document flow including scheduling, filing, faxing, and distribution
• Proofread and edited medical documents for accuracy
• Organized and maintained patient records; completed intake and discharge forms
• Prepared reports for audits and maintained monthly incident logs
• Provided proactive, patient-focused service

IT Support Professional Certificate - Google (2023-11)

Junior IT Analyst Program - NPower Canada (2023-08 - 2023-11)

Bachelor of E-Commerce, Marketing & Business - E-Commerce, Marketing & Business - Athabasca University

Secondary School Diploma - Manitoba Secondary School (2015)