Sales Advisor - EQUINOX - King West Flagship
(2025-10)
- Proven ability to consistently exceed 100%+ monthly target. Current top 5 Advisors in US/Canada.
- Delivered concise sales conversations centered on immediate value, and clear next steps.
- Managed a high-volume pipeline of sales opportunities, closing sales efficiently through short cycles.
- Evaluated prospects based on unique needs. Urgency to focus time on high-probability opportunities.
- Strong Salesforce CRM hygiene with disciplined follow-up, and reliable pipeline/appointment management. High conversion rate and point of contact month-to-month resulting in success.
- Leveraged compelling storytelling to engage prospects and convert a high percentage of appointments.
- Proactively connected with local businesses for partnership to drive new pipeline/sales opportunities.
Client Advisor, Supervisor - BALENCIAGA - Flagship
(2025-03 - 2025-10)
- Training Ambassador - Demonstrated consistent PK knowledge and luxury behaviors training.
- Strategically converted 25% of prospects into clients, focusing on high KPI's.
- Hosted appointments with clear visions, intentionally explored engaging conversations.
- Leveraged all resources, and client activations to maximize sales opportunities.
- Provided qualitative feedback to department teams and store leadership about collections.
- Led a team of Client Advisors and Temporary Staff, supported in overseeing third-party staff.
- Completed daily reports to highlight important feedback and store performance.
Sales Team Coordinator - LOEWE - Flagship
(2024-03 - 2025-04)
- After-Sales Services Manager - Canada. Liaised between clients and Spain HQ, resulting in 10/10 NPS.
- Supported in successfully launching the first flagship location in Canada.
- Communicated feedback to the Store Director, focusing on product needs and client requests.
- Assisted in managing an extensive book list of VIC and Top Client details to maintain strong relations.
- Supported management in planning micro-strategies to meet business objectives and maximize ROI.
- Planned and executed client activations, further developing and strengthening loyal client relationships.
- Led and assisted in the completion of weekly performance reports, utilizing Power BI and Cegid.
- Managed Store analytics updates, CRM gifts tracking, and maintained strong local partner relations.
