Gagandeep Garg

Results-focused Operations & Logistics Professional with 8+ years of combined experience in transportation, fleet coordination, logistics operations, and business management, including 6 years as an owner and operations manager. Experienced in managing daily transportation operations, fleet and maintenance coordination, freight and customer relationships, business development, employee management, compliance, and financial administration. Combines hands-on transportation experience with formal education in leadership, management, and mechanical engineering.

BUSINESS DEVELOPMENT & FLEET COORDINATOR at GDXPRESS LOGISTICS INC. (2025-03 – Present)

• Develop new business opportunities by identifying and contacting shippers, manufacturers, brokers, and companies requiring freight transportation services.
• Generate leads through cold calling, email outreach, networking, and direct business-to-business sales activities.
• Research freight-market conditions and competitor pricing to prepare competitive and profitable transportation bids.
• Coordinate available trucks and trailers with incoming freight to support efficient fleet utilization.
• Use transportation management software to monitor vehicle locations, fuel usage, driver hours, and fleet activity.
• Coordinate preventive maintenance and vehicle repairs with third-party service providers to minimize downtime.
• Monitor ELD information and maintain fleet documentation, including vehicle registrations, insurance, and related compliance records.
• Coordinate with drivers, customers, maintenance providers, and other stakeholders to resolve operational issues remotely.

OWNER & OPERATIONS MANAGER at GDXPRESS LOGISTICS INC. (2019-03 – 2025-03)

• Managed the day-to-day operations of a transportation and logistics business, overseeing transportation activities, customer service, employees, vendors, fleet requirements, and administrative functions.
• Coordinated dispatching, scheduling, shipment tracking, delivery issues, and operational problem resolution to maintain reliable service.
• Developed and maintained business relationships with shippers, carriers, brokers, 3PL providers, warehouse operators, vendors, and insurance representatives.
• Negotiated freight rates and service agreements while monitoring operating costs and service requirements.
• Supervised drivers and coordinated external warehouse activities, including receiving, storage, picking, packing, and shipping.
• Managed truck and trailer maintenance, inspections, repair scheduling, preventive maintenance, and service-provider coordination.
• Led business development and customer acquisition through direct sales, presentations, email marketing, social media, networking, and relationship management.
• Managed customer accounts, monitored outstanding balances, reviewed transactions, and supported overall company cash-flow administration.
• Coordinated with external accounting professionals for payroll, GST filings, financial administration, and annual corporate tax-return preparation.
• Supported equipment purchases and financing by coordinating loan applications and commercial, real-estate, and personal credit requirements.
• Recruited and onboarded employees, including background checks, reference checks, applicant testing, and benefits administration.
• Managed employee performance and workplace issues while maintaining appropriate documentation and compliance with applicable requirements.
• Worked directly with customers, employees, vendors, and service providers to resolve time-sensitive operational and business issues.

CLASS 1 PROFESSIONAL TRUCK DRIVER at JAGGER CANADA INC. (2017-03 – 2019-03)

• Operated commercial trucks safely on city and highway routes while following company procedures and applicable transportation safety requirements.
• Completed pre-trip inspections and identified vehicle safety and maintenance concerns before departure.
• Maintained accurate delivery documentation, cargo records, logbooks, inspection reports, and other required paperwork.
• Planned and completed delivery routes using GPS, maps, and navigation systems.
• Provided professional customer service while interacting with customers, dispatch personnel, and coworkers.
• Assisted with training new drivers on vehicle operation, maintenance practices, safety procedures, and workplace expectations.
• Maintained a strong focus on safe vehicle operation, cargo security, regulatory compliance, and reliable deliveries.

POST-GRADUATE CERTIFICATE in LEADERSHIP & MANAGEMENT – Manitoba Institute of Trade and Technology (2017-03)

BACHELOR OF TECHNOLOGY in MECHANICAL ENGINEERING – GZS College of Engineering and Science & Technology (2014-03)