Gagandeep Kaur

Professional and organized receptionist with experience providing front-desk service, responding to phone and email inquiries, scheduling appointments, maintaining accurate records, and supporting daily administrative operations. Strong customer service, communication, and multitasking skills with the ability to work efficiently in fast-paced environments.

CUSTOMER SERVICE REPRESENTATIVE - DSV Solutions - Milton, ON

• Responded to high-volume customer inquiries professionally and provided timely support.
• Communicated with customers, vendors, and internal teams by phone and email.
• Coordinated service requests, work orders, scheduling, and urgent requests.
• Prepared and maintained accurate documentation, records, and internal correspondence.
• Processed purchase orders, sales orders, and expense records with attention to detail.
• Verified invoices and maintained organized records in compliance with company procedures.

BOOKKEEPER - Maple Leaf Doors

(2022-04 - 2022-07)

• Answered incoming phone calls and emails and provided administrative support.
• Scheduled appointments and arranged meetings.
• Maintained employee salary and business records.
• Tracked daily production output and supported office operations.

RECEPTIONIST - Akal Institute - Punjab, India

(2021-06 - 2022-03)

• Provided professional front-desk service to students, parents, and visitors.
• Answered inquiries and directed visitors to the appropriate department.
• Collected student fees and maintained accurate payment and attendance records.
• Assisted with organizing events, meetings, and daily office activities.
• Maintained a welcoming, organized, and professional reception area.

Bachelor of Commerce - Guru Nanak Dev University (2018 - 2021)