Gamage Perera

Highly motivated HR student with experience in recruitment, employee relations and performance management seeking an internship opportunity to enhance and develop essential skills in the field of Human Resource and contribute the best to the business while always maintaining a Positive Attitude.

Also looking for part time jobs as I am passionate about gaining experience in every industry.

SHIFT SUPERVISOR STARBUCKS — North York, ON Jul 2021 - Present

• Trained new baristas to continually improve guest experiences and Compiled cash receipts at end of day. 
• Enforced barista standards and best practices while increasing customer satisfaction rate by 50%.
• Managed inventory and restocked products reducing the wastage rate by 10% last year. 

• Facilitated school tours to raise public awareness of educational programs which helped in increasing student enrollment. 
• Conducted new student orientations to facilitate retention and foster positive attitude towards attending university while sharing first-hand information about college experience with prospective students. 
• Utilized computer systems to access, monitor and verify students' information. 

• Planned volunteer appreciation events and coordinated other ways to thank volunteers for service. 
• Reported number of active volunteers and volunteer service hours for annual reporting. 
• Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as Americans with Disabilities Act (ADA)

HONOURS BACHELOR OF COMMERCE IN HUMAN RESOURCE MANAGEMENT Dec 2020 - Present SENECA COLLEGE — North York, ON