SHIFT SUPERVISOR STARBUCKS — North York, ON Jul 2021 - Present
- Trained new baristas to continually improve guest experiences and Compiled cash receipts at end of day.
- Enforced barista standards and best practices while increasing customer satisfaction rate by 50%.
- Managed inventory and restocked products reducing the wastage rate by 10% last year.
STUDENT AMBASSADOR SENECA COLLEGE — North York, ON Sep 2020 - Feb 2023
- Facilitated school tours to raise public awareness of educational programs which helped in increasing student enrollment.
- Conducted new student orientations to facilitate retention and foster positive attitude towards attending university while sharing first-hand information about college experience with prospective students.
- Utilized computer systems to access, monitor and verify students' information.
VOLUNTEER RECRUITMENT COORDINATOR THE TORONTO LOCAL CHARITY — Toronto, ON Jan 2022 - Apr 2022
- Planned volunteer appreciation events and coordinated other ways to thank volunteers for service.
- Reported number of active volunteers and volunteer service hours for annual reporting.
- Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as Americans with Disabilities Act (ADA)
