Gauras Memane

Results-driven Facility Solutions Manager with over 12 years of experience across B2B account management, sales leadership, and site operations. Currently managing a diverse client portfolio for City Wide Facility Solutions, specializing in contractor compliance, client retention, and operational excellence. Expert in CRM management and strategic service expansion with a proven ability to bridge the gap between client needs and high-quality service delivery.

Facility Solutions Manager at City Wide Facility Solutions (2025-10 – Present)

Oversee business management for an assigned service area, acting as the primary liaison between clients and contractors to ensure high-quality service delivery.

• Conduct regular quality control inspections and nighttime delivery audits to meet and exceed client expectations.
• Manage contractor compliance and performance, resolving service deficiencies through direct communication and reporting.
• Drive business growth by identifying opportunities for additional services and negotiating contracts for pricing, staffing, and logistics.
• Maintain accurate administrative records, including FSM Summary Sheets and Exhibit A's, using the internal CRM for scheduling and documentation.

Sales Representative at REMAX Team Arora (2023-03 – 2025-10)

• Supported lead advancement by maintaining high-volume daily calls and achieving a 25%+ lead qualification rate.
• Managed and updated CRM (FollowUpBoss) to enhance data hygiene, reducing inactive leads by 40%.
• Collaborated with marketing to boost monthly qualified leads by 15% through targeted follow-up strategies.

Sales Head at PRM Infra (2021-10 – 2022-08)

• Led comprehensive sales and marketing strategies for 11+ major real estate projects, overseeing a team of representatives.
• Established a network of Channel Partners and Mortgage Agents to accelerate sales inventory.
• Achieved rapid acceleration by selling out two major projects within two months of joining.

Site Head at Majestique Landmarks – Venice Project (2016-04 – 2021-08)

Supervised site sales operations for a 5.5-acre, 585-unit development, managing lead generation and contract closing.

• Strategized and executed campaigns that resulted in 163 condo units sold in just 10 days.
• Managed site operations and recoveries during the pandemic, securing 19.23 Cr in four months.

Master of Business Administration (MBA) in Sales & Marketing

Bachelor of Engineering (B.E.) in Information Technology