Missionary/Volunteer Representative - The Church of Jesus Christ of Latter-day Saints - Calgary, Alberta
(2024-04 - 2026-04)
- Gained experience in cold-call techniques and interpersonal skills with a 70+ hour work week
- Led, motivated, and held accountable a large team of 30–40 people, maintaining high morale, focus, and productivity in a demanding environment for almost 2 years
- Provided effective, interactive training to large groups in over a dozen meetings
- Directed weekly zone-wide planning, scheduling, and goal-setting across multiple districts, ensuring all teams were aligned and on track
- Trained, coached, and mentored incoming and existing missionaries on procedures, communication standards, and best practices — reducing onboarding time and improving overall team consistency
- Resolved interpersonal conflicts and performance challenges, maintaining a positive, focused, and high-functioning team environment
- Consistently set, tracked, and achieved weekly and monthly team goals, fostering a results-driven and accountable team culture
Warehouse Associate - Agropur Cooperative - Edmonton, Alberta
(2022-10 - 2023-03)
- Picked and fulfilled orders accurately in a high-volume, fast-paced food production warehouse environment
- Loaded finished product onto semi-trucks in a cross-dock operation, ensuring secure placement, accurate quantities, and on-time dispatch for outbound shipments
- Operated multiple forklift types (counterbalance, reach truck, order picker, pallet jack) across high-volume production shifts, accumulating extensive hours and maintaining a strong safety record
- Operated order picking equipment to efficiently gather products for shipment
Shipping and Receiving/Warehouse Lead/Traffic Control Technician - Barricades and Signs Ltd. - Edmonton, AB
(2020-04 - 2022-10)
- Checked customer orders, labeling and documentation prior to shipment to avoid delays
- Contacted transport companies and suppliers to expedite, trace or return shipments
- Operated forklifts, hand trucks or other equipment to load, unload, transport and store goods
- Unloaded incoming items from trucks and rail cars and transported materials to staging area
- Trained and supervised shipping department staff, enforcing company policies and industry best practices
- Input weights, charges, discrepancies and other data in SAP
- Prepared accurate shipping orders and bills of lading to direct and route materials
- Set up and maintained traffic control devices according to local regulations
- Managed traffic flow at construction sites to ensure safety and compliance
- Set up traffic control and signs
- Operated delivery vehicles in compliance with safety regulations and traffic laws
- Loaded and unloaded packages carefully to prevent damage during transport
Team Member - Tim Hortons - St. Albert, AB
(2018-10 - 2021-07)
- Trained new employees on designated area and positions to support team efficiency
- Maintained safe and sanitary area by checking food products' temperature and freshness
- Measured, mixed and prepared raw materials according to company specifications and recipes
- Merchandised food, including garnishes for serving presentation
- Maintained clean, well-organized and properly sanitized
Financial Advisor, Debt Collector - Metropolitan Credit Adjusters Ltd - Edmonton, Alberta
(2019-08 - 2020-04)
- Handled administrative tasks expertly, including updating accounts and producing professional business correspondence
- Optimized approaches based on knowledge of customer backgrounds and current financial means
- Consulted compassionately with customers to understand reasons for delinquency and develop collaborative payment solutions
- Performed various administrative functions for assigned accounts such as recording address changes and purging records of deceased customers
- Located delinquent customers via employers, government records, and other methods
- Reviewed billing data to verify accuracy and resolve discrepancies
Cashier - Petro Canada - St. Albert, AB
(2018-01 - 2019-09)
- Assisted with payment processing and investigating variances in cash amounts
- Trained new team members in cash register operation, stock procedures and customer service
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions
- Helped customers find specific products
